College: South Louisiana Community College

Department: Academic & Student Affairs

Sub department: Student Affairs

Type of Appointment: Unclassified - Administrative/Staff

Salary: $68,100-$81,300

Duties and Responsibilities: 

Work Habits: 30%
• Lead the design, implementation, and continuous improvement of Student Central operations, including workflow development, staff training, service delivery, and resolution of student concerns.
• Provide strategic direction for assigned functional areas, ensuring alignment with institutional priorities and student success initiatives.
• Oversee programming that promotes career readiness, leadership development, student engagement, and co-curricular learning.
• Develop initiatives that support students’ academic, emotional, and social well-being, fostering a positive campus climate.
• Direct the planning and execution of career services, testing and assessment, and student engagement initiatives.
• Lead efforts that enhance student retention, satisfaction, and overall engagement.
• Manage Social and Support Services to ensure students have access to resources addressing housing insecurity, food insecurity, crisis support, and related barriers.
• Provide leadership and oversight for grant-funded initiatives, including compliance, reporting, program implementation, budget monitoring, and outcome measurement.
• Support the AVCSA in division-wide planning, policy development, implementation, and assessment, including initiatives related to Title IX education and prevention.
• Lead the RFP and contract process for the Student Health and Wellness initiatives, including evaluation and vendor oversight.
• Build strong collaborative relationships with LCTCS partners and internal departments to streamline the student lifecycle from inquiry to completion.
• Monitor enrollment trends with functional leaders and support initiatives tied to Student Central.
• Co-lead the development and evaluation of the College’s strategic enrollment plan and related performance targets.
• Participate in Title IX response efforts as a back-up Title IX Coordinator.

Behavioral Standards: 20%
• Evaluate programs and services using data-driven decision-making and continuous improvement strategies.
• Assist in the development and analysis of institutional research focused on student success outcomes.
• Assess student needs and coordinate appropriate support services., including referrals and supportive measures under Title IX.
• Develop and maintain data reports, dashboards, and performance metrics to inform planning and resource allocation.
• Ensure compliance with institutional, LCTCS, state, and federal regulations, including ADA and Title IX.
• Ensure programs and services reflect the diverse needs of the student population and are delivered at high-quality standards.
• Establish goals, outcomes, and key performance indicators for assigned departments.
• Lead assessment efforts to measure effectiveness, efficiency, and impact across all service areas, including grant-funded programs.
• Support consistent, fair and trauma-informed practices in Title IX-related processes.

Institutional Support: 10%
• Build partnerships with academic departments, employers, community agencies, and wellness/recovery networks to expand student support services and workforce opportunities.
• Represent the division on institutional committees, councils, task forces, and Title IX-related working groups.
• Collaborate with college leaders on cross-functional initiatives related to student success and engagement.
• Cultivate and maintain external partnerships that support and sustain grant-funded programs and expand student resources.
• Support institutional initiatives, foundation projects, and system-wide LCTCS efforts that enhance the student and employee experience.
• Support institution-wide Title IX education, prevention, and awareness efforts in collaboration with the Title IX Coordinator.

Team Relations: 10%
• Collaborate with Academic Affairs to create integrated approaches to student learning and success.
• Participate in the development of the division’s annual budget, resource planning, and assessment processes.
• Actively engage with student services and enrollment management team members to develop cross-functional initiatives that enhance the student experience.
• Foster a collaborative environment that encourages open communication, mutual support, and shared decision-making among staff and stakeholders to enhance student services.
• Promote a culture of knowledge exchange and mentorship where team members feel encouraged to collaborate and leverage each other's strengths to improve student services.
• Support mentorship, staff development, and cross-departmental learning, including training related to Title IX responsibilities.
• Serve as a backup Title IX Coordinator when designated, supporting intake, supportive measures, coordination, and institutional response as needed.
• Ensure staff in supervised areas receive appropriate training on Title IX obligations, reporting requirements, and student support protocols.
• Lead crisis response efforts involving housing insecurity, food insecurity, wellness concerns, and academic or personal challenges, including coordination with Title IX processes when applicable.

Leadership: 20%
• Provide executive oversight of departmental operations, staffing, and fiscal management.
• Supervise leaders overseeing Career Services, Testing and Assessment, Student Engagement and Development, Social and Support Services, Accommodations and Disability Services, and grant-funded wellness and recovery initiatives.
• Lead grant management responsibilities, including compliance, reporting, budget monitoring, and program evaluation.
• Provide coaching and performance feedback to promote staff development and effectiveness.
• Set clear expectations, measurable goals, and accountability structures across units.
• Lead crisis response efforts involving housing insecurity, food insecurity, mental health, wellness concerns, and academic or personal challenges.
• Forecast and plan for personnel, financial, and programmatic needs.
• Champion innovation, evidence-based practices, and continuous improvement to enhance the student experience.
• Serve as the division’s leader in the absence of the AVCSA
• Serve as needed in the absence of the ACSA to provide leadership for Title IX/PBV responsibilities and support.

Minimum Requirements: 

• Bachelor's degree from an accredited college or university.
• At least 5 years of progressively responsible administrative experience in student affairs, higher education, or a related field.

Required Licenses or Certifications: 

• Valid, unencumbered driver's license

Preferred Qualifications: 

• Master's or Doctorate degree from an accredited college or university.
• Experience supervising multiple functional areas within student affairs.
• Experience managing grants, including compliance and reporting.
• Knowledge of best practices in career services, student engagement, testing and assessment, and social support programs.
• Strong organizational, leadership, and problem-solving skills.
• Familiarity with Ellucian Banner or comparable student information systems.

Benefits: As a member of the Louisiana Community and Technical College System, South Louisiana Community College has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. South Louisiana Community College is an equal opportunity/equal access employer. South Louisiana Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.