About the role
In this role, you will complete accurate revenue data for reporting and daily reconciliations, all while working in a fast-paced, detail-oriented environment.

Work type: Permanent full time.
Classification: Band 4 Commencing at $71,647 pa plus super

Key responsibilities include:

• Receipting of financial adjustments and journals.
• Make a positive contribution to the efficient and effective functioning of the revenue collection processes. This encompasses the timely and accurate processing of incoming revenue from all sources and the processing of transfers and adjustments.
• Accurate, timely and up to date creation and maintenance of records including rates, accounts receivable, reconciliations and financial adjustments.
• Make a positive contribution to clear and effective communication to all customer enquiries, both internal and external.
• Interact with customers and provide feedback to ensure the highest level of service is maintained at all times.

About you
To be successful in this role, you will have strong technical skills to process accounts receivable, direct debit transactions, and manage outstanding debt.

Essential Experience:

• Accuracy and attention to detail with strong reconciliation skills.
• Analysis and problem solving to resolve reconcilable items.
• Excellent customer service skills.
• Versatility to pick up new tasks as required.
• Process improvement coupled with strong computer skills in MS products.
• Several years’ experience in a revenue, banking or financial environment.
• Preferred candidates will be required to undergo a National Police Check as part of the recruitment process (funded by the City).

If this sounds like the role for you, then click apply now! 

Child Safety Responsibilities   
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.  

Diversity and Inclusion  
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.  

We are the City
From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Click the Position Description link to view more information about this position.

Enquiries: Ashley Barr | Team Leader Revenue | Ashley.Barr@geelongcity.vic.gov.au

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience.  We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.

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