About the role

Leisure Services Officers work across several key areas, including:

• Aquatics: Swim Teaching, Lifeguarding, and maintaining a safe pool environment.
• Customer Service: Reception duties, managing memberships, event ticketing, and promoting our services and programs.
• Programs & Events: Assisting with event setup, hosting parties, and ensuring smooth operation of activities.
• Fitness & Coaching: Coaching, refereeing, providing gym instruction, and engaging with members on the gym floor.

Work type: Casual

Key responsibilities include:

Our team members:

• Deliver outstanding customer service across various roles and activities.
• Uphold high standards of safety, cleanliness, and presentation in all areas of the centre.
• Engage with visitors to provide a welcoming and enjoyable environment.
• Work collaboratively with colleagues, providing support across multiple areas as needed.

About you

Successful candidates will have:

• A customer-focused attitude with excellent communication and teamwork skills.
• Relevant certifications or qualifications for that area (e.g. Working with Children’s Check, First Aid, Pool Lifeguard, Certificate III/IV in Fitness).
• A commitment to upholding our values: Respect, Safety, Innovation, and a Customer-Centric Approach.
• Candidates will be required to undergo a National Police Check and a pre-employment medical assessment as part of the recruitment process (funded by the City).

If this sounds like the role for you, then click apply now! 

Work Flexibility

Leisure Services Officers work across a range of City of Greater Geelong Swim Sport & Leisure facilities, including:

• Bellarine Aquatic & Sports Centre
• Kardinia Aquatic Centre
• Lara Aquatic Centre,
• Leisurelink
• Splashdown
• North Bellarine Aquatic Centre
• Norlane Aquatic Recreation Centre
• Leisuretime Sports Precinct
• Barwon Valley Activity Centre  

Flexible hours, including mornings, evenings, weekends, and public holidays, are essential to meet the needs of our community.

Child Safety Responsibilities   
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.  

Diversity and Inclusion  
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.  

Create our future together at the City of Greater Geelong
Join the City of Greater Geelong, a community-focused workplace on Wadawurrung Country. We deliver over 130 services to our growing population, striving to make our city a great place to live, work, and study. 

If you're passionate about inclusivity and community, apply now – we’d love to meet you!

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Click the Position Description link to view more information about this position.

 Position Description (Word Version)

 Position Description (PDF Version)

Enquiries: Talent Acquisition Team | careers@geelongcity.vic.gov.au

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience.  We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.