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Remote - Digital Admissions Counselor

Apply now Title: Remote - Digital Admissions Counselor
Job no: 493275
Location: Virtual Location
Categories: Staff
Hiring Range: $43,019 - $53,774

This position will be open until filled.

Work Arrangements: 100% remote

Application Process

All applicants are required to submit the following materials:

1.  Résumé

2.  Two Writing Samples (The samples must have been written within the last 12 months, and they must be dated. If you do not have any within that time period, we suggest you write them.)

3.  College Transcripts (if applicable)

Incomplete application materials and those that do not follow these directions will not be considered.

Interview Process

The interview process for this position will consist of three phases. Applicants who complete the application process and meet the position minimum requirements will be invited to interview in phase 1. Candidates will be notified of their status after each phase to confirm if they are moving forward in the selection process. 

  • Phase 1: 30-minute interview with the search committee
  • Phase 2: 30-minute interview with the search committee (different questions will be asked), 30-minute written exercise; 30-minute presentation with the Office of College Advancement team 
  • Phase 3: 30-minute interview with the vice president of college advancement (this phase will occur if you do not engage with the vice president of college advancement in phase 1 or 2; if you do engage with the vice president of college advancement in phase 1 or 2, phase 3 will not be necessary)

Job Summary: The digital admissions counselor is responsible for recruiting future students through virtual communications and events. An admissions counselor is an integral and front-facing representative of HACC. They integrate with high school and community partners and future students in the very beginning of the student's educational journey. They are the employees who provide future students with a vision of what life will be like at HACC and how to get started with the application and admissions process. 

Minimum Qualifications:

Bachelor’s degree and three years of experience or a combination of education and experience to successfully complete the essential job functions.

Licensing Requirements: Please note that this position is required to comply with PA Act 15. You will need to present completed clearances and training certificates at the time of hire. Please visit https://www.hacc.edu/HumanResources/NewHire/index.cfm (and scroll to PA Act 15 Clearances) for more information.

Hiring Range:$43,019 - $53,774

Job Specific Task List:

  • Recruit future students - (Essential)
  • Handle future student-related telephone calls received via the College’s toll-free number - (Essential)
  • Handle emails received via the Admissions Department email account - (Essential)
  • Present HACC to diverse populations through virtual presentations, group meetings and one-on-one appointments - (Essential)
  • Plan virtual special events - (Essential)
  • Assist future students with completing HACC’s application - (Essential)
  • Attend virtual events – including college fairs, job fairs, high school information sessions and other community events – to present and provide information about HACC to future students - (Essential)
  • Communicate clearly and effectively in writing, by phone and through Zoom - (Essential)
  • Provide excellent, consistent, equitable and fair customer service to all individuals - (Essential)
  • Serve as a liaison and contact person for high schools and other community partners who may refer future students to HACC - (Essential)
  • Maintain a calendar of virtual recruitment events and ensure HACC’s website is updated with opportunities for students to connect with admissions online - (Essential)
  • Create online resources and videos to assist future students with the admissions process - (Essential)
  • Offer opportunities for future students to connect with HACC admissions online during nontraditional hours, including evenings and weekends - (Essential)
  • Demonstrate a commitment to diversity, equity, inclusion and anti-racism - (Essential)
  • Have reliable and updated technology to professionally, effectively and efficiently communicate with internal and external stakeholders - (Essential)
  • Perform other duties as assigned - (Standard)

Job Type: Full Time

 

 

About Us: www.hacc.edu

Our Purpose: Learning for all; learning for life.

Our Diversity Statement: As an institution of higher education, HACC recognizes its responsibility to maintain an environment that affirms the diversity of people and ideas.

HACC embraces, supports, and actively pursues a policy of inclusiveness that reflects and appreciates the diversity of the community it serves and the world in which we live.

The Board of Trustees and the President lead HACC’s commitment to open access to education, diversity, cultural sensitivity, and equal opportunity in employment. This commitment serves to promote a college-wide environment of collegiality, inclusiveness, respect, and cultural competence.

Our Core Values:

Excellence

  • We set high goals and achieve them.
  • We consistently perform above our own and others’ expectations.
  • We provide exceptional service to all.

Innovation

  • We challenge the status quo.
  • We continually strive to develop new and creative approaches to the education and training needs of our communities.

Inclusivity

  • We promote respect, collegiality, diversity and empathy in all we say and do.
  • We nurture awareness and cultural sensitivity to create a climate of trust.
  • We create a learning environment that appreciates diversity.
  • We respect the shared governance decision-making process.

Integrity

  • We behave in a manner consistent with our core values.
  • We are honest, open and truthful in our statements and actions.
  • We provide the most accurate information available in all communication.

 

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