Please review job requirements carefully. Failure to submit all pieces of the application may result in disqualification. Applications are accepted on the University of West Florida career site: https://careers.uwf.edu. For assistance contact UWF Human Resources at 850.474.2694 or jobs@uwf.edu.

Employment based visa sponsorship will NOT be considered for this position.

POSITION DETAILS

Position Number:  107670
Classification Title:  Information Specialist
Working Title:  Evening Library Operational Support Specialist

Department:  Library Admin
FLSA Status:  Non-Exempt
Salary Range:  $40,000
Pay Basis:  Hourly

POSITION OVERVIEW

JOB SUMMARY:

The Evening Library Operations Support Specialist ensures the smooth and efficient operation of the library during evening and late-night hours. This position provides effective coordination and operational oversight to maintain the same high level of service available during daytime operations. Responsibilities include monitoring building conditions, coordinating with Facilities and other departments to address maintenance or safety issues, and serving as the primary on-site contact for operational concerns outside of regular business hours. The role also oversees circulation desk functions, supervises evening student assistants, and ensures proper building security and closure each night. Through consistent communication and collaboration with library leadership, this position plays a crucial role in providing service continuity, operational efficiency, and a safe and welcoming environment for all library users.

MINIMUM QUALIFICATIONS:

High school graduate with two years of related experience, strong customer service skills, excellent attention to detail, and problem-solving skills. Willingness and ability to work evening and late-night hours.

POSITION QUALIFICATIONS:

General knowledge of customer service desk operations. Strong customer service skills, with the ability to interact effectively with stakeholders such as faculty, staff, and students. Demonstrated organizational skills. Ability to exercise sound judgment and problem-solving skills, especially when working independently during evening and late-night hours.

PREFERRED QUALIFICATIONS:

Prefer candidates with some college education, general knowledge of library operations, and familiarity with a library computer system.

ESSENTIAL FUNCTIONS/JOB DUTIES:

• 50% - Performs circulation desk duties, including circulating materials, supervising evening student assistants, resolving patron and circulation issues, processing deliveries and packages, and assisting users with locating course reserves and general inquiries. Provides oversight of all library circulation activities during evening and late-night hours (Sunday through Thursday). Collaborates with the Equipment and Stacks Specialist and the Circulation Manager to complete projects and operational tasks that promote service continuity and operational efficiency during evening hours. Additionally, processes holds and intercampus loans, checks the book drop for returns, and updates records as needed to support timely access to library materials. At closing, ensure full building lockdown by clearing remaining patrons, shutting down all equipment, and securing and alarming all doors. - (Essential)
• 40% - Ensures the smooth operation of the library building and its services during evening hours, maintaining the same high level of service provided during daytime operations. Conducts hourly walkthroughs to identify and address any building, equipment, or safety issues, ensuring a safe and functional environment for patrons and staff. Serves as the primary evening liaison with University Facilities and Campus Police for maintenance, safety, or operational concerns. Acts as the senior staff member on-site during evening operations, ensuring consistent service standards and operational continuity. - (Essential)
• 5% - Supports the OPS and Work Study Student Specialist by overseeing the performance and completion of evening student tasks. Provides on-the-job training, guidance, and mentorship for student assistants who primarily work evening shifts. Monitors task completion and work quality, addressing performance concerns as needed. Communicates updates, feedback, and any issues related to student staffing or workflow to the OPS and Work Study Supervisors, as well as the Circulation Manager, to ensure alignment and consistency in library operations. - (Essential)
• 5% - Performs additional tasks and responsibilities as needed to support the library’s operations, services, and special projects. Flexibly adapts to emerging needs, ensuring continuity of service and contributing to the overall success of the library team. - (Essential)

PHYSICAL DEMANDS:

• Physical Requirements: Occasional and/or light lifting required. Limited exposure to elements such as heat, cold, noise, dust, dirt, chemicals, etc., but none to the point of being disagreeable. May involve minor safety hazards where likely results would be cuts, bruises, etc.
• Impact of Deadlines: Routine deadlines. Usually sufficient lead time. Variance in work volume, seasonal, and predictable. Priorities can be anticipated. Some interruptions are present. Involves occasional exposure to demands/pressures from persons other than immediate sup.
• Standing: Daily
• Walking: Daily
• Sitting: Daily
• Reaching with hands and arms: Daily
• Climbing or balancing: Occasionally
• Stooping: Daily
• Use of hands to handle objects: Daily
• Lifting up to 10lbs: Daily
• Lifting up to 25lbs: Daily
• Lifting over 25lbs: Occasionally
• Talking as express or exchange of ideas verbally: Daily
• Hearing as perceive sound by ear: Daily
• Vision as distinguish colors & depth: Daily

Special Requirements or Considerations of the Job:  

• This position requires a criminal background screen.

• This position requires fingerprinting.

• This position is eligible for veteran's preference.

Special Instructions to Applicants:  Candidates must apply online through the University of West Florida website: https://careers.uwf.edu.

Applicants are required to attach a resume, cover letter and contact information for three references.

An opportunity to upload these documents will be provided during the application process.

For assistance, please contact Human Resources at 850-474-2694 or email jobs@uwf.edu.

This position allows eligible veterans and their spouses to claim Veterans’ Preference pursuant to Section 295.07, F.S.; applicants claiming preference are responsible for providing required documentation on or before the posting deadline date as such documentation is required for eligibility determination. Supporting documentation, in addition to the DD214, may be required based on eligibility criteria. For information on obtaining a DD214, visit http://www.archives.gov/veterans/military-service-records/ or call 1-866-272-6272.

At the conclusion of this search, if a non-preference eligible applicant is appointed to the position and you are a preference-eligible applicant and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, a written complaint requesting an investigation may be submitted to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Blvd., Room 214, St. Petersburg, Florida 33708. Such a complaint should be filed within 60 calendar days from the date that the notice the position has been filled is received by the applicant pursuant to Sections 120.569 and 120.57, F.S.

Prior to filing a complaint, it is the responsibility of the preference-eligible applicant to contact the designated Human Resources or other contact person at least one time after 45 days have passed from the final date for submitting an application or the interview date, whichever is later in time, if the applicant has not received notice of a hiring decision.

ADDITIONAL POSTING DETAILS

Number of Vacancies: 1
Work Hours:  Sunday-Thursday, 5:00pm-1:30am
FTE:  1.0
Closing Date:  10/27/2025

The University of West Florida is an Equal Opportunity/Access/Disabled/Veteran employer. Any individual requiring special accommodation to apply is requested to advise UWF by contacting UWF Human Resources at 850.474.2694 (voice) or 850.857.6158 (TTY). E-Verify is required for employment. All applications for employment at the University are subject to Florida public records law.