Coordinator II

Job no: 495900
Position type: Staff Full-time
Location: Pensacola - Main Campus
Division/Equivalent: Div Acad Engag & Stud Affs (DAESA)
School/Unit: Recreation Services
Categories: Recreation Services

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The University of West Florida is an Equal Opportunity/Access/Disabled/Veteran employer. Any individual requiring special accommodation to apply is requested to advise UWF by contacting UWF Human Resources at 850.474.2694 (voice) or 850.857.6158 (TTY). E-Verify is required for employment. All applications for employment at the University are subject to Florida public records law. 

Please review job requirements carefully.  Failure to submit all pieces of the application may result in disqualification. Applications are accepted on the University of West Florida career site: https://careers.uwf.edu. For assistance contact UWF Human Resources at 850.474.2694 or jobs@uwf.edu.

Employment based visa sponsorship will NOT be considered for this position.

Position Title (Classification Title):  Coordinator II 100920
Working Title:  Aquatic Manager
Job Summary: Manage and coordinates day to day operations of the Aquatic Center. The Aquatic Manager will be responsible for hiring, training, evaluating and scheduling the Aquatic Center student and OPS staff. The incumbent will supervise the activities of graduate, undergraduate and OPS staff to ensure the Aquatic Center is opened and closed at the posted times and that event set-up/tear down is executed as stated in customer contracts. Assists in generating all deposits and daily reconciliation of all cash, credit, and check transactions and issuing refunds for Aquatic Center and HLS Facility, as needed. Manages the special events in the Aquatic Center. Assists, as needed, in managing events in the HLS Facility. Coordinates facility reservations, identifies risk management issues and ensures conflicts between users are solved in a professional manner. Develop and maintain effective relationships with facility users. Administer contracts that includes reviewing, planning, and executing events within the Aquatic Center. Coordinate and communicate facility set up diagrams to staff and patrons. Responsible for ensuring ADA, state fire codes, and building emergency action plans are followed. Manage patron complaints and solve customer service issues. A vital component of this position is a demonstrated ability to work autonomously with initiative, critical and creative thinking, a strong commitment to teamwork, customer service and communication.
Department Recreation Services
FLSA: Exempt
Minimum Qualifications: Masters degree in an appropriate area of specialization; or a bachelors degree in an appropriate area of specialization and two years of appropriate experience.
Position Qualifications: Master's degree in student affairs, sports management or an appropriate area of specialization; or a bachelor's degree in an appropriate area of specialization and two years of appropriate experience. Incumbent will be required to have Lifeguard Instructor certification or obtain within 6 months of successful employment; good interpersonal communication skills and customer service skills; conflict resolution and time management skills
Preferred Qualifications Experience supervising student staff; experience with assessment of participation satisfaction; excellent written skills; experience in event scheduling and recreation management software. Pool chemistry knowledge, such as certified pool operator, aquatic pool operator, aquatic facility operator, or equivalent experience.
Essential Functions / Job Duties:
  • 45%% - Hire, train, evaluate, schedule, supervise and provide support for Aquatic Center part-time staff. Ensure the Aquatic Center is opened and closed at the posted times, that event set-up/tear down is executed as stated in customer contracts. Manages events within the Aquatic Center primarily for Recreation and Wellness, Intercollegiate Athletics, academics and community events. Assists, as needed, with events in the HLS Facility. Coordinates the Aquatic Center facility reservations. Identifies risk management issues and takes corrective measures. Develops, coordinates and trains Aquatic Center student and OPS staff to accomplish goals of performing equipment checks, safety checks and assessing space for optimal usage. Develop and maintain effective relationships with facility users. Manage complaints and solve customer service issues. Administer contracts that includes reviewing, planning and executing events. Coordinate and communicate facility set-up diagrams to staff and patrons. Responsible for ensuring ADA, state fire codes, and building emergency action plans are followed. Will mentor and advise student groups, student employees and program participants, as necessary. - (Essential)
  • 5%% - Coordinates the development, evaluation and revision of policies, procedures and operation protocols to ensure safe and well-managed events and operations. Ensures compliance with departmental and university policies, security and risk management requirements. Reports issues or problems with the building promptly; taking effective action; maintaining a clean work environment that is free of hazards. - (Essential)
  • 20%% - Manages and coordinates memberships, membership services and revenue programs for the Aquatic Center and assists in these services at the HLS Facility, as needed. Monitors accounts receivable for all rentals and follow-up for the collection of payment. Assists in generating all deposits and daily reconciliations of all cash, credit and check transactions and issuing refunds for Aquatic Center and HLS Facility. Train customer service staff in policies, procedures and operations of the point of sale system. - (Essential)
  • 15%% - Assists in managing the Aquatic Center budget. Recommends expenditures for new equipment, staff training, and program expenses. Includes approving all payroll for Aquatics student and OPS staff. - (Essential)
  • 15%% - Assists with the collection and reporting of evaluation and assessment data (i.e. number of reservations/events, sales data, and participation satisfaction) in support of special projects. Other duties as assigned. Provide support to Associate Director of Recreation, as needed. - (Essential)
Physical Demands:
  • Physical Requirements: Occasional and/or light lifting required. Limited exposure to elements such as heat, cold, noise, dust, dirt, chemicals, etc., but none to the point of being disagreeable. May involve minor safety hazards where likely results would be cuts, bruises, etc.
  • Impact of Deadlines: Routine deadlines. Usually sufficient lead time. Variance in work volume, seasonal, and predictable. Priorities can be anticipated. Some interruptions are present. Involves occasional exposure to demands/pressures from persons other than immediate sup.
  • Standing: Daily
  • Walking: Daily
  • Sitting: Daily
  • Reaching with hands and arms: Daily
  • Climbing or balancing: Frequently
  • Stooping: Frequently
  • Use of hands to handle objects: Daily
  • Lifting up to 10lbs: Frequently
  • Lifting up to 25lbs: Occasionally
  • Lifting over 25lbs: Occasionally
  • Talking as express or exchange of ideas verbally: Daily
  • Hearing as perceive sound by ear: Daily
  • Vision as distinguish colors & depth: Daily
Special Requirements or Considerations of the Job:
  • This position requires a criminal background screen.
  • This position requires fingerprinting.
  • This position requires licensure, certification, or other qualifications described in the Special Instructions.
Number of Vacancies 1
Work Hours 8:00am-5:00pm, some evenings and weekends required as needed
FTE 1
Salary Range 45,000-49,999
Pay Basis Annually
Preferred Response Date: March 24, 2025
Special Instructions to Applicants: Candidates must apply online through the University of West Florida website: https://careers.uwf.edu. Applicants are required to attach a resume, cover letter and contact information for three references. References will be contacted upon submission of this application. An opportunity to upload these documents will be provided during the application process. For assistance, please contact Human Resources at 850-474-2694 or email jobs@uwf.edu.

Advertised: Central Standard Time
Application close: Central Daylight Time

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