Information Specialist

Job no: 495498
Position type: Staff Full-time
Location: Pensacola - Main Campus
Division/Equivalent: Academic Affairs Division
School/Unit: Library Admin
Categories: Staff, Library Admin

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The University of West Florida is an Equal Opportunity/Access/Affirmative Action/Disabled/Veteran employer. Any individual requiring special accommodation to apply is requested to advise UWF by contacting UWF Human Resources at 1-850-474-2694 (voice) or 1-850-857-6158 (TTY). E-Verify is required for employment. All applications for employment at the University are subject to Florida public records law. 

Please review job requirements carefully.  Failure to submit all pieces of the application may result in disqualification. Applications are accepted on the University of West Florida career site: https://careers.uwf.edu. For assistance contact UWF Human Resources at 850-474-2694 or jobs@uwf.edu.

Employment based visa sponsorship will NOT be considered for this position.

Position Number: 105610
Position Title (Classification Title):  Information Specialist, 105610
Working Title:  Information Specialist
Job Summary: Performs public service at the Reference Desk. Supports Reference Librarians with library collection maintenance and projects. Maintains and provides supplies for the Reference Desk and department. Coordinates Reference Desk schedule. Manages and supervises student assistants.
Department Library Admin
FLSA: Non-Exempt
Minimum Qualifications: Serves as back-up for the Reference Desk when staff and/or student assistants are unavailable.
Position Qualifications: Knowledge of basic library resources, procedures, and policies. Ability to provide excellent customer service to a variety of patrons. Ability to work well as a team member, showing initiative and motivation to assist others. Dedication to public service, patron-centered attitude, and friendly and approachable demeanor. Ability to work independently with minimal direct supervision, yet recognize when to seek guidance. Flexibility and ability to manage and meet deadlines. Ability to establish work priorities efficiently. Effective oral, written, and interpersonal skills.
Preferred Qualifications Experience with Google Suite and Microsoft Office products; Experience with OPACs; Experience with a Library Management System.
Essential Functions / Job Duties:
  • 40% - Supports the Reference Department by assisting with collection maintenance and analysis, assisting with creating and editing tutorials, research guides, and other instructional and outreach materials. Supports Reference staff and fills in at Information Desk during staff absences and in instances of increased workload. Assists Interlibrary Loan Coordinator by analyzing ILL data and other projects as needed. Assists Collection Development Coordinator with book orders by verifying titles and compiling publication information. Assist Scholarly Communications Coordinator with scholarly communications activities as needed. Assist Data Analysis Coordinator with projects to collect and analyze usage stats in support of collection development. Assists Information Literacy Coordinator with related projects as needed. Prepares labels, signage, and other aids to using library resources. - (Essential)
  • 45% - Delivers high-quality public service at the Reference Desk 16-20 hours a week by providing directional type responses to library users, referring library users to appropriate services, interpreting general library policies to library users, and providing instructions in the use of appropriate search strategies of the library catalog, databases, and other resources. Assists library users with printing and scanning inquiries. Coordinates the Reference Desk schedule and statistics. Coordinates reference training sessions. Updates and maintains Reference manual. Maintains and provides supplies for the Reference Desk and department. - (Essential)
  • 15% - Interviews, hires, trains, evaluates, and supervises student assistants for the Reference Desk and coordinates cross-training of students from other library departments on Reference Desk policies and procedures. Collects and verifies timesheets for student personnel in Reference and monitors OPS hours. Supervises Reference collection maintenance processes by assigning daily tasks to student assistants and verifying that all tasks are accomplished correctly and efficiently. Assists Marketing and Communication Librarian as event volunteer, as needed. Serves as a member of library or university committees as assigned or elected. - (Essential)
Physical Demands:
  • Physical Requirements: Occasional and/or light lifting required. Limited exposure to elements such as heat, cold, noise, dust, dirt, chemicals, etc., but none to the point of being disagreeable. May involve minor safety hazards where likely results would be cuts, bruises, etc.
  • Impact of Deadlines: Externally imposed deadlines set and revised beyond one’s control. Interruptions influence priorities. Difficult to anticipate nature or volume of work with certainty beyond a few days.
  • Standing: Daily
  • Walking: Daily
  • Sitting: Daily
  • Reaching with hands and arms: Daily
  • Climbing or balancing: Frequently
  • Stooping: Frequently
  • Use of hands to handle objects: Daily
  • Lifting up to 10lbs: Frequently
  • Lifting up to 25lbs: Occasionally
  • Lifting over 25lbs: Never
  • Talking as express or exchange of ideas verbally: Daily
  • Hearing as perceive sound by ear: Daily
  • Vision as distinguish colors & depth: Daily
Special Requirements or Considerations of the Job:

This position is eligible for veteran's preference.

This position requires fingerprinting.

This position requires a criminal background screen.
Number of Vacancies 1
Work Hours 8:00 - 4:30 Tu-Fri; 10:00 - 6:00 Sat
FTE 1.0
Salary Range $31,320.00
Pay Basis Annually
Closing Date: 05/13/2024
Special Instructions to Applicants: Candidates must apply online through the University of West Florida website: https://careers.uwf.edu.
Applicants are required to attach a resume, cover letter and contact information for three references.
An opportunity to upload these documents will be provided during the application process.
For assistance, please contact Human Resources at 850-474-2694 or email jobs@uwf.edu.
This position allows eligible veterans and their spouses to claim Veterans’ Preference pursuant to Section 295.07, F.S.; applicants claiming preference are responsible for providing required documentation on or before the posting deadline date as such documentation is required for eligibility determination. Supporting documentation, in addition to the DD214, may be required based on eligibility criteria. For information on obtaining a DD214, visit http://www.archives.gov/veterans/military-service-records/ or call 1-866-272-6272.
At the conclusion of this search, if a non-preference eligible applicant is appointed to the position and you are a preference-eligible applicant and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, a written complaint requesting an investigation may be submitted to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Blvd., Room 214, St. Petersburg, Florida 33708. Such complaint should be filed within 60 calendar days from the date that the notice the position has been filled is received by the applicant pursuant to Sections 120.569 and 120.57, F.S.
Prior to filing a complaint, it is the responsibility of the preference-eligible applicant to contact the designated Human Resources or other contact person at least one time after 45 days have passed from the final date for submitting an application or the interview date, whichever is later in time, if the applicant has not received notice of a hiring decision.

Advertised: Central Daylight Time
Application close: Central Daylight Time

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