UToledo Careers

Title: Program Manager Academic Support Services

Department Org: Learning Enhancement Center - 102820

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Professional Staff Association

Primary Location: MC AC

Shift:  1

Posted Salary: Salary commensurable based on experience

Job Description:

This role provides leadership and oversight for the academic support programs within the Learning Enhancement Center (LEC) and the University Writing Center. This role is responsible for coordinating tutoring services, academic coaching, and student success initiatives in core academic disciplines, while supervising professional and student staff. This role also collaborates on institutional retention strategies and supports key projects led by the Director of Academic Success and Engagement.

Minimum Qualifications:

Education/experience/licensing:
•Master’s Degree in Education, Math, Science or related field required.
•Minimum of two years professional experience working in secondary or higher education
•Experience working in tutoring or academic skills center.

Communication and other skills:
•Strong interpersonal, communication, and presentation skills.
•Ability to multi-task.
•Ability to collaborate and work with faculty members and other departments.
•Supervisory and budget skills.
•Ability to interact with a diverse population.
•Organizational and planning skills.
•Exceptional customer service skills.
•Effectively and efficiently manage time.
•Adhere to FERPA and university policies and procedures.

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.