UToledo Careers

Title: Director of Undergraduate Recruitment

Department Org: Undergraduate Admission - 103180

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Bargaining Unit Exempt

Primary Location: MC AD

Shift:  1

Start Time:  8:15am   End Time:  5:00pm

Posted Salary: $67,812-$84,760

Job Description:

The Director of Undergraduate Recruitment serves as a dynamic leader and strategist within the Division of Enrollment Management, develops and implements the University’s undergraduate student recruitment plans utilizing state-of-the-art data analytics and develops a team of outstanding admission professionals to achieve recruitment goals. The Director is an integral leader for recruitment of Undergraduates at The University of Toledo; overseeing the recruitment of undergraduate direct from high school, international, and adult and transfer students as well as assists in the development of community relationships and development of College Credit Plus high school students and their matriculation. The Director leads the ongoing training, coaching and evaluating of undergraduate recruitment staff, assistant and associate directors; employs a comprehensive performance management process including setting expectations through performance planning and follow-up with feedback for improvement; supports the communication and recruitment efforts for all territory managers, regional enrollment managers, and adult and transfer specialists; serves as liaison for collaborative recruitment with the academic colleges and other partner offices throughout the university; contributes to the creation and implementation of local and regional strategic planning efforts; develops data-informed recruitment travel plans with each admission representative which may includeselect travel for the director; responsible for overall recruitment budget aligning expenditures for undergraduate recruitment with the broader stregic enrollment management plan; develops and strengthens UToledo relationships with high school counselors and UToledo community members; supports and refines the process of counseling prospective adult, online, transfer, and freshman inquiries and applicants regarding admissions policies, procedures, and general information about UToledo.

Minimum Qualifications:

Qualifications/Knowledge, Skills & Abilities:

Foster diversity: Understand, respect, and embrace differences and create a culture of inclusion and equity amongst the Admissions staff and its policies and procedures.

Personal integrity: Demonstrate dependability, honesty, and credibility.

Adaptability: Adjust, modify own behavior, and remain flexible and tolerant in response to changing situations and environments.

Oral communication: Express ideas and facts clearly and accurately.

Computer skills: knowledge of CRM and SIS systems

Additional requirements:

Management experience a plus

Demonstrated networking abilities

Sales, marketing, and public speaking experience a plus

Familiarity with Constituent Relationship Management (CRM) systems

Education/experience/licensing:

Bachelor’s Degree in Communication, or related field; Master’s Degree preferred

Minimum five to seven (5-7) years of undergraduate recruitment experience required.

Successful supervisory experience with a track record of success in a post-secondary setting within an admissions office is preferred.

Development and implementation of strategic plans relating to higher education and enrollment initiatives preferred.

Experience with the onboarding and project management process with external vendors (EAB, Encoura, etc.) is required.

Understanding and workings of Constituent Relationship Management (CRM) systems preferred.

Preferred Qualifications:

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity, affirmative action employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications from women, minorities, individuals with disabilities, dual-career professionals and covered veterans.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the HR Compliance at  hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30AM and 5:00PM or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.