College: Fletcher Technical Community College

Department: Academic Affairs & Initiatives

Sub department: Institutional Research & Effectiveness

Type of Appointment: Unclassified - Administrative/Staff

Salary: 44,140

What You'll Do: 

• Respond to internal and external data requests with accuracy, consistency, and on-time delivery.
• Use Excel (and related tools) to clean, organize, validate, and analyze large institutional datasets from multiple sources.
• Co-manage the data request system to track, prioritize, and fulfill reporting needs efficiently.
• Compile, verify, and publish data for key institutional reports, including semester/annual “Facts” reports and the Program Health Index (PHI).
• Maintain the data warehouse by saving and updating critical Cognos reports at key reporting points (e.g., 14th day, End of Term).
• Support data audits and student data verification to ensure integrity and compliance.
• Assist with design, distribution, and analysis of institutional surveys (student, faculty, alumni, employer, advisory boards) and translate results into actionable insights.
• Organize and summarize advisory board feedback to inform planning, program improvement, and reporting.
• Support Records and Registration with year-round registration maintenance, data clean-up, and related projects.
• Contribute to special research projects, committee work, professional development, and college-wide initiatives.

Required Qualifications: 

• Associate’s degree in Information Systems, Data Science, Business, or a related field plus five years of relevant experience; or a Bachelor’s degree in a related field (which may substitute for the Associate’s degree and five years’ experience).
• 1–2 years of experience in institutional research, data management, reporting, or a closely related area.
• Advanced Excel skills (formulas, filters, pivot tables, data cleaning) and comfort working with large datasets.
• Strong analytical, problem-solving, and organizational abilities with a focus on accuracy and data integrity.
• Clear written and verbal communication skills and the ability to collaborate across departments.
• Ability to manage multiple priorities, meet deadlines, and handle confidential information responsibly.

Preferred Qualifications: 

• Experience with reporting and data tools such as Cognos, SQL, or similar platforms.
• Familiarity with higher education data systems, reporting requirements, and institutional research practices.
• Experience designing and analyzing surveys using tools like Qualtrics or SurveyMonkey.

Why This Role Matters: 

You will help ensure the college’s data is accurate, timely, and actionable—supporting accreditation, strategic planning, program improvement, and student success initiatives while building a strong foundation for a career in institutional research or data analytics.

Benefits: As a member of the Louisiana Community and Technical Colleges, Fletcher Technical Community College has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. Fletcher Technical Community College is an equal opportunity/equal access employer. Fletcher Technical Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.