Baton Rouge Community College (BRCC) 

Baton Rouge, Louisiana  

Building Accessible Online Environments, Encouraging Innovation, and Supporting Institutional Excellence

The Web & Digital Accessibility Manager serves as the College’s authority for web governance, digital accessibility compliance, and the strategic management of BRCC’s public-facing website. This position oversees the enterprise CMS, ensures compliance with all state and federal accessibility requirements, and serves as BRCC’s designated Digital Accessibility Coordinator. The position operates at the intersection of communications, information technology, marketing, and compliance — establishing standards, reducing institutional risk, and ensuring a consistent, high-quality user experience for all audiences that aligns with the college’s marketing and branding efforts. 

Key Responsibilities 

25% - Web Administration & CMS Management

• Administer and maintain the College’s enterprise CMS, including templates, workflows, and user permissions
• Perform technical updates, code-level fixes, and performance optimization
• Provide front-end development support (HTML, CSS, JavaScript)
• Troubleshoot issues with integrations, third-party tools, and user-facing functionality
• Coordinate with IT and vendors on hosting, security, and performance

25% - Digital Accessibility Compliance

• Lead institutional compliance with WCAG 2.2 AA, ADA, Section 508, and PPM 74, and future standards as they evolve over time
• Conduct manual and automated accessibility audits of content and templates
• Remediate accessibility issues at both the content and code level
• Validate accessibility using assistive technologies
• Review third-party tools and VPATs for compliance
• Maintain documentation, reporting, and communication related to accessibility initiatives
• Conduct campus-wide accessibility training for employees

25% - Content Operations & Campus Support

• Manage a distributed network of campus content editors; develop documentation, checklists, and resources for campus contributors
• Partner with departments to improve clarity and effectiveness of high-impact content
• Create web pages, edit content, post updates and emergency messages as needed, and support campus with all necessary web content.

15% - Web Governance   

• Help develop, implement, and enforce web governance and accessibility policies
• Establish standards for content quality, metadata, SEO, and publishing workflows
• Support procurement processes by evaluating accessibility conformance

10% - Analytics

• Monitor analytics to inform improvements in navigation, content, and user experience
• Track accessibility metrics and remediation progress
• Identify systemic issues and implement scalable, template-level solutions
• Stay current with evolving standards in accessibility, SEO, UX, and digital strategy

Minimum Qualifications 

Education 

• High school diploma or equivalent required.
• Relevant experience, training, certifications, or demonstrated competencies may be considered in lieu of formal education.

Experience 

• Experience with CMS administration and front-end development (HTML, CSS, JavaScript)
• Experience with Web/Digital Accessibility best practices, tools, regulations and policies
• Strong communication, organizational, and project-management skills
• Ability to multi-task and work on multiple projects simultaneously
• Ability to establish and maintain effective working relationships with faculty and staff

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Knowledge, Skills & Abilities

• Strong knowledge of HTML, CSS, and JavaScript
• Strong knowledge of WCAG, ADA, Section 508, and digital accessibility best practices
• Extensive experience with analytics tools such as GA4
• Extensive experience using Adobe Creative Suite products

Preferred Experience

• Bachelor’s degree in web development, digital communications, information systems, or related field

Preferred Knowledge, Skills & Abilities

• Knowledge of how to conduct accessibility training, audits and remediation
• Certifications in web/digital accessibility
• Ability to create and promote content and news effectively on websites
• Knowledge of web marketing strategies and practices
• Experience with student recruitment on college websites

Benefits: As a member of the Louisiana Community and Technical College System, BRCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some childcare and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort, and length of employment. 

Why Join BRCC? 

Baton Rouge Community College offers a collaborative work environment, a commitment to employee development, and the opportunity to support the mission of student success through strong institutional operations.