Do you dream in PowerShell, speak fluent Group Policy, and occasionally argue with printers (and win)? If so, we want you on our team!
We’re looking for a Systems Administrator who knows their way around Windows Servers, Active Directory, SCCM, Intune, Microsoft 365, and Teams Voice. VMware skills are a nice bonus, but if you can tame patch cycles, wrangle stubborn updates, and keep users happily connected, you’re already our kind of IT hero.
What You’ll Do
- Keep our Windows Server and Active Directory environment running smoother than a reboot after Patch Tuesday.
- Deploy and manage workstations with SCCM and Intune (no more “it works on my machine” excuses).
- Manage Microsoft 365 and Teams Voice (yes, phones are still a thing).
- Handle patching and vulnerability remediation like a pro.
- Provide Tier 2/Tier 3 support (a.k.a. the problems that Google doesn’t solve).
What We’re Looking For
- Minimum of a two-year degree in IT or related field (Bachelor’s preferred).
- At least five years of sysadmin wizardry.
- Strong knowledge of Windows Server/AD, SCCM, Intune, M365.
- Able to work evenings/weekends when the gremlins of downtime appear.
- Great troubleshooting skills and an even better sense of humor.
See below for all of the particulars.
College: LCTCS
Department: Operations
Sub department: Information Technology
Type of Appointment: Full time - Regular
Salary: Will be commensurate with both education and experience.
Duties and Responsibilities:
Windows Server & Active Directory Management
• Administer, configure, and maintain Windows Server environments, including file/print services, DNS, DHCP, and Group Policy.
• Support, manage, and assist with the design of Active Directory, including OU structure, account provisioning, authentication, and access controls.
• Perform routine system monitoring, troubleshooting, and patching of Windows servers.
• Document and maintain standard operating procedures for server and AD administration.
Endpoint & Workstation Management
• Create, maintain, and deploy desktop images for new and existing hardware.
• Configure, maintain, and support the SCCM environment for OS deployment, software distribution, and updates.
• Research and evaluate software imaging solutions for enterprise-wide implementation.
• Provision and manage Windows devices using Intune, ensuring compliance and security standards are met.
• Develop and maintain standard installation packages and automated deployment via AD GPO and SCCM.
• Research and evaluate new workstation hardware (PCs, laptops, handheld devices) to set organizational standards.
• Analyze and test hardware/software interoperability and compatibility with the enterprise environment.
Cloud & Collaboration Tools
• Administer Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, and user licensing.
• Configure and support Microsoft Teams Voice, including call flows, number assignments, and end-user support.
• Assist end-users with adoption and troubleshooting of Microsoft collaboration technologies.
Security & Compliance
• Provide patch management and vulnerability remediation across servers and workstations.
• Ensure compliance with organizational security policies and applicable regulations.
• Collaborate with IT security teams to proactively identify, mitigate, and remediate threats.
Virtualization (Supporting Role)
• Perform basic administration and monitoring of VMware vSphere environments.
• Support provisioning and maintenance of virtualized Windows servers as needed.
Other Responsibilities
• Provide Tier 2/Tier 3 support for escalated system and workstation issues.
• Maintain detailed documentation of procedures, standards, and system configurations.
• Collaborate with IT teams to design and implement improvements and new solutions.
• Provide after-hours support as part of an on-call rotation (including evenings and weekends).
Required Education: Associate's degree (2 year) in Information Technology or related field
Required Experience:
• Minimum of 5 years of related experience in systems administration
• Experience configuring and supporting Microsoft Teams Voice.
Required Knowledge, Skills and Abilities:
• Strong knowledge of Windows Server, Active Directory, Group Policy, SCCM, Intune, and Microsoft 365 administration.
• Familiarity with virtualization technologies (VMware preferred).
• Solid understanding of IT security, patching, and vulnerability remediation practices.
• Strong troubleshooting, analytical, and communication skills.
• Ability to work evenings and weekends as required.
Preferred Education: Bachelor's degree preferred.
Benefits: As a member of the Louisiana Community and Technical College System, LCTCS has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.
Application Deadline: Applications will be accepted and position will remain open until filled.
Application Instructions: Applicants for this position should submit a cover letter that addresses the outlined responsibilities, a resume, and the names and contact information for three professional/work-related references. *If selected, applicant will be asked to provide a certified copy of transcript prior to final offer.
In accordance with LCTCS Policy #6.036, a criminal history check will be conducted on all new hires. LCTCS participates in the federal E-Verify system for identification and employment eligibility purposes. LCTCS is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information about the Louisiana Community and Technical College System, visit www.lctcs.edu.