College: South Louisiana Community College

Department: Academic & Student Affairs

Type of Appointment: Unclassified - Student: Federal Work Study

Salary: $12/hour; up to 25 hours per week

Duties and Responsibilities: 

Supports the Disaster Action Team, the “boots on the ground” volunteers. Duty Officers serve as dispatchers who help evaluate the calls for assistance that come to the Red Cross. Duty Officers take on-call shifts ready to receive calls for assistance from the community (e.g. clients, fire departments, other agencies) from across Louisiana. Their mission is to gather essential elements of information to ensure calls qualify for Red Cross assistance and lay the groundwork for success for the Disaster Action Team in the field.

Duty Officers are trained to use the Red Cross Respond system to maintain thorough and accurate records of client interactions and anticipated services, to ensure successful Disaster Action Team engagements.

Duty Officers maintain Red Cross response readiness and provide program support and collaboration with other response teams.

Duty Officers exhibit a calm and compassionate demeanor with all clients and volunteer interactions and remain efficient and professional throughout.

Federal Work Study experience learning outcomes include the following:
Real-World experience: apply classroom knowledge in a professional environment
Flexible Schedule: up to 25 hours per week to fit around your classes
Transferable Skills: Learn customer service, office etiquette, punctuality, and more
Resume Booster: Stand out to future employers with meaningful, mission-driven work
Feel Good Work: Be part of building affordable housing in your community

Minimum Requirements: 

Applicant must be a current SoLAcc student, enrolled in a minimum of six (6) credit hours for the Fall 2025 semester and six (6) credit hours for the Spring 2025 semester and have a completed 2025-2026 FAFSA on file with SoLAcc. Applicants must also pass a criminal background screen.

Benefits: As a member of the Louisiana Community and Technical College System, South Louisiana Community College has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. South Louisiana Community College is an equal opportunity/equal access employer. South Louisiana Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.