College: Louisiana Delta Community College

Department: Enrollment Management

Sub department: Student Services

Type of Appointment: Unclassified - Administrative/Staff

Duties and Responsibilities: 

1. Assist students with admissions, financial aid navigation, course registration, and orientation processes.
2. Provide academic advising, career guidance, and holistic support for students throughout the enrollment lifecycle.
3. Ensure that all student information and documentation remain confidential and secure.
4. Coordinate and support student engagement activities, including student organizations, workshops, and campus events.
5. Collaborate with the academic faculty to coordinate course scheduling, ensure class availability, and support timely student progression.
6. Collaborate with departments to implement retention strategies and support initiatives.
7. Assist with the development and implementation of student success programs, including early alert systems.
8. Support the coordination of student accommodation in partnership with disability services, if applicable.
9. Participate in staff meetings, professional development, and campus-wide committees.
10. Uphold institutional policies, ethical standards, and legal responsibilities regarding student services.
11. Conduct outreach to prospective and returning students through calls, emails, and in-person sessions communications for prospective students utilizing colleges’ CRM.
12. Collect and analyze data related to student support services for continuous improvement.
13. Create student IDs within the system.
14. Administer Accuplacer testing and ensure that scores are entered into banner.
15. Ensure timely processing of transcript request for former and current students.
16. Ensure the processing of all dual enrollment applications and maintenance of an up-to-date database of students and school counselors.
17. Assist with the collection and maintenance of all required documents related to GI Bill® benefits in a manner that is consistent, organized, and meets all federal, state, and institutional guidelines.
18. Input and update military-connected student codes and information in Banner.
19. Remain current on matters pertaining to VA rules, benefits, and additions to the SCO handbook.
20. Perform other duties as assigned.

Required Education: 

Bachelor’s degree and a minimum of two years of higher education. Experience working in an integrated student information system, preferably Ellucian Banner, is preferred. This position requires exceptional customer service, organizational, and oral/communication skills. The ability to work accurately with ongoing deadlines and to function as a member of a team is a requirement.

Benefits: As a member of the Louisiana Community and Technical College System, Louisiana Delta Community College has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. Louisiana Delta Community College is an equal opportunity/equal access employer. Louisiana Delta Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.