College: SOWELA

Department: Workforce Development

Sub department: 

Type of Appointment: Unclassified - Administrative/Staff

Salary: Start of $16.00 per hour, offer based on education and experience

Duties and Responsibilities: • Maintain knowledge of the general College policies and procedures.
• Promptly, accurately, and professionally respond to stakeholder inquiries and questions.
• Develop and maintain a close working relationship with individuals, departments, and organizations on campus as well as various constituencies off-campus, including secondary school officials as it relates to the Workforce Solutions department.
• Assist with Advisory Committee Meetings.
• Oversee and coordinate facility rental agreements and ensure preparation, deliveries, and adequate setup are accurate and timely.
• Assist with the Flying Tigers Portal with pertinent information for the Workforce Solutions department.
• Maintain confidentiality of records and information for the Workforce Solutions department.
• Maintain files accurately, in paper and in software programs (such as Banner and Microsoft Office programs) for the Workforce Solutions department.
• Develop and produce type-written letters, memorandums, and other correspondence for the Workforce Solutions department.
• Responsible for maintaining a calendar as directed; screening phone calls; proofreading, editing and typing Workforce Solutions reports.
• Assists Coordinators with class schedule building if necessary.
• Check and deliver mail for the Workforce Solutions department.
• Create statistical databases in Excel for Workforce Solutions record keeping.
• Maintain an inventory of equipment and supplies for the Workforce Solutions department.
• Maintain knowledge of current Workforce programs, recruitment, admissions policies and procedures.
• Maintain an annual list of student industry-based certifications.
• Provide information to students in a professional and respectful manner regarding the admissions process and application policies and procedures. Assist with student registration as needed.
• Performs other duties as assigned by the Executive Director or his/her designee.
 

Required Education: • Associate degree from an accredited higher education institution

Required Experience: • At least three years’ experience working in K-12, higher education, or an administrative support role (or combination thereof) for a fast-paced professional office environment.

Required Knowledge, Skills and Abilities: • Proven organizational skills.
• Skills in managing an office environment.
• Proven ability to present a positive image for the college, maintain professional demeanor, provide effective customer service, and make good decisions.
• Ability to communicate clearly and effectively, both orally and written, at all levels.
• Ability to make independent decisions that demonstrate good judgment.
• Proficiency in the Microsoft Office Suite

Required Licenses or Certifications: 

Preferred Education: • Bachelor’s Degree or higher from an accredited post-secondary institution

Preferred Experience: • Five years or more of full-time experience in a related field.

Preferred Knowledge, Skills and Abilities: 

Benefits: As a member of the Louisiana Community and Technical College System, SOWELA has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. SOWELA is an equal opportunity/equal access employer. SOWELA is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.