Job Summary: This position is a member of the testing unit of the College Learning Commons. The incumbent coordinates and conducts testing services, activities, and schedules at assigned location(s), promotes testing schedules, maintains accurate and current usage data and reports, and ensures compliance with testing regulations, practices, and procedures.
 

Minimum Qualifications:

Associate's Degree and 3 years experience.*
*Or a combination of experience and education sufficient to successfully perform the essential duties of the job.

Licensing Requirements: Please note that all this position is required to comply with PA Act 15. You will need to present completed clearances and training certificates at the time of hire. Please visit https://www.hacc.edu/HumanResources/NewHire/index.cfm(and scroll to PA Act 15 Clearances) for more information.

Hiring Range: $31,831 - $39,789

Preferred Qualifications: Office 365 and Microsoft Teams

Job Specific Task List:

• Coordinates, implements, conducts, and oversees the daily activities of academic testing programs at assigned location(s) and on line in support of the college-wide testing program and Learning Commons vision. - (Essential)
• Exhibits exemplary communication skills, customer service, and professionalism; responds to student inquiries, recommends effective solutions, and refers students to appropriate college resources; promotes testing programs and schedules; provides routine direction, information, and advisement in regards to testing policies, procedures, and outcomes. - (Essential)
• Administers tests in compliance with testing practices, protocols, and regulations, communicates with internal and external technical support to investigate and address technical issues at the local site(s). - (Essential)
• Collaborates with Learning Commons personnel to deliver services in an efficient and effective manner and to support accessible testing options; establishes and maintains effective working relationships; utilizes appropriate communication methods; communicates via available technology (phone, email, virtual meeting) or in person; organizes complex information and communicates to multiple audiences. - (Essential)
• Provides cross-training to other Learning Commons staff to support academic testing as needed; cross-trains in other areas of the Learning Commons to provide additional support for the tutoring, library, and user support units. - (Essential)
• Conducts research in relevant areas to improve training offerings and services; evaluates testing needs at assigned location(s) and makes recommendations for program development and refinement; develops, enhances and sustains procedures, processes and systems, including checklists and electronic forms; assists with preparation of analytical reports. - (Essential)
• Supports department through participation in meetings and college committees; must be reachable by phone during hours the college is operating; flexibility in work schedule is required. - (Essential)
• Performs other duties as assigned. - (Standard)

Job Type: Full Time 12 Month

If part time, hours per week: N/A

About Us: www.hacc.edu

Our Purpose: Learning for all; learning for life.

Our Diversity Statement: As an institution of higher education, HACC recognizes its responsibility to maintain an environment that affirms the diversity of people and ideas.

HACC embraces, supports, and actively pursues a policy of inclusiveness that reflects and appreciates the diversity of the community it serves and the world in which we live.

The Board of Trustees and the President lead HACC’s commitment to open access to education, diversity, cultural sensitivity, and equal opportunity in employment. This commitment serves to promote a college-wide environment of collegiality, inclusiveness, respect, and cultural competence.

Our Core Values: A Circle of Caring

Caring by Creating Our Future Together

• We work together to shape and build our preferred future.
• We encourage and celebrate creativity and innovation.
• We set high goals and strive to achieve them.
• We strive to provide exceptional service to all who help shape our future.

Caring for Each Other

• We are gateways to student success and opportunity.
• We promote respect, collegiality, diversity and equity-mindedness in all we say and do.
• We nurture awareness and cultural sensitivity to create a climate of trust.
• We are growth-minded, believing that each of us is capable of learning, developing and growing to support our mission.

Caring by Doing What is Right

• We are honest and hold each other and ourselves to the highest ethical standards.
• We provide the most accurate information available in all communications.
• We are transparent about our decisions as individuals and teams.
• We embrace broad engagement in the shared governance process.