Working Title: New Student Orientation Coordinator 

Classification Title: Student Services Professional III

Posting Details 

Priority Application Date (Posting will remain open until filled): Monday, May 11, 2026 @ 11:55pm PT

Hiring Preference
Not Applicable

Position Summary

FLSA: Exempt (Not eligible for overtime compensation)

Anticipated Hiring Range: Anticipated hire is at the minimum of the classification salary range at $5,540 per month 

CSU Classification Salary Range:  $5,540 per month - $7,893 per month 

Salary will be determined based on relevant qualifications and professional experience.

Best-in-class Benefits: Click here to learn more

CSU Total Compensation: Click here to learn more

Salary Grade/Range:  1

Recruitment Type: Regular (Probationary) 

Time Base: Full-Time  

Pay Plan: 12 months 

Work Hours: Standard work hours are 8am - 5pm, Monday - Friday. Weekend and evenings hours will be required.

Department Information 

Sacramento State New Student Orientation assists new students in their transition to campus by providing a program that outlines the University's academic requirements, support programs and ways to get involved and connect with other students. In addition to attending academic advising and talking with campus services, course registration is part of the program.

https://www.csus.edu/apply/student-orientation/

Minimum Qualifications 

Knowledge and Abilities:

The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned.

Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student‑related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.

Experience:

Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Education:

Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.

Required Qualifications 

1. Equivalent to graduation from an accredited four-year college or university.
2. Higher education student services experience (e.g. advising, admissions, residential life, New Student Orientation, student programming, or development).
3. Experience working with students from various ethnic and socioeconomic backgrounds.
4. Experience working with students dealing with highly sensitive issues.
5. Experience providing lead work direction.
6. Experience with program assessment.
7. Demonstrated program development experience.
8. Ability to maintain effective working relationships with a variety of campus constituencies, including faculty, staff, and students
9. Ability to independently prioritize, plan, and organize work in a fast-paced environment.
10. Demonstrated data management/interpretive skills.
11. Experience providing lead work direction.
12. Familiarity working with school-based record/data systems/software (example: PeopleSoft).
13. Fluent with standard office software packages such as Microsoft Office, such as Word, Excel, and Outlook
14. Ability to understand, interpret, analyze, and apply complex rules, regulations, and procedures.
15. Experience advising students individually and in groups on complex student related matters
16. Excellent verbal and written communication skills and a demonstrated ability to communicate effectively in a diverse environment.
17. Ability to work nights and weekends.
18. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

Condition of Employment:

• Satisfactory completion of the background check process.

Preferred Qualifications 

1. Master’s degree in Educational Leadership, College Student Personnel, Educational Counseling, or related field.
2. Knowledge of General Education in the California State University system.
3.  Experience supporting first-generation, low-income, and historically underrepresented students.
4. Experience supervising student staff.
5. Ability to perform job responsibilities without detailed instructions
6. Experience utilizing social media.

• Resume
• Cover Letter

Failure to upload required documentation may result in disqualification.

About Sacramento State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State proudly serves as a Hispanic-Serving Institution (HSI), Asian American and Native American Pacific Islander-Serving Institution (AANAPISI), and is recognized by the California Legislative Assembly as a Black-Serving Institution. The university enrolls around 31,000 students from the Greater Sacramento Region, throughout California, across the nation, and around the world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:

“As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success; teaching, research, scholarship and creative activity; justice, diversity, equity and inclusion; resource development and sustainability; dedicated community engagement, and wellness and safety.

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued.  Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. 

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html.

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/support/csu-learn.html.

Jeanne Clery Campus Safety Act Notification: 

Pursuant to the Jeanne Clery Campus Safety Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . 

The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request by emailing the Clery Director at clery@csus.edu.

Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn.

Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

Out of State Employment

Sacramento State, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Eligibility Verification

Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

Learn more about working at the California State University and the impact of our mission.