Note: Please use the CSUM email when applying for this position.

Working Title: Mailroom Student Assistant

Classification Title: Student Assistant

Department Name: Cadet Leadership & Development

Time Base: Part-time

Hours to be Worked: Up to 20 hours per week

Supervisor's Name: Jason Harcum

Pay Plan: Hourly

Bargaining Unit: CSUEU, Unit 15 Student Assistants

Employment Type: Temporary

Pay Level and Pay Rate: 

• Level: 1
• Hourly Rate: $16 - $18

Application Deadline: Open until filled.

Job Summary: 

The Student Mailroom Assistant plays an integral role in the daily operations of the campus mailroom. Mailroom Assistants will provide efficient, accurate, and secure delivery of resident mail and packages.

Mail assistants will work shifts in the campus mailroom hours varying from 0900-1900 Monday-Friday and 1000-1400 on Weekends.

About the California State University Maritime Academy:

Cal Poly Maritime Academy is a campus of the California State University and is the only degree-granting maritime academy on the West Coast. Located on the scenic Vallejo waterfront, the campus serves a student population of approximately 1000 undergraduates and 50 graduate students.

Cal Poly Maritime Academy offers seven baccalaureate degrees in Business Administration, International Strategy and Security, Facilities Engineering Technology, Marine Engineering Technology, Mechanical Engineering,  Marine Transportation, and Oceanography. The undergraduate curriculum includes licensing programs for future merchant marine, coast guard, and naval reserve officers. Cal Maritime also offers a Master of Science in Transportation and Engineering Management degree, as well as a number of extended learning programs and courses.

Job Duties:

• Will perform a variety of mail delivery tasks including receiving, signing, sorting, and storing all incoming & outgoing mail and packages.
• Signs and verifies packages received from various mail carriers (USPS, FedEx, UPS, Amazon, and special deliveries).
• Enters data and utilizes tracking software to track and maintain accurate records of received packages and packages picked up by customers.
• Assists students at the mailroom desk with package pick-up, lost mail & package concerns, lost mail key notifications, and other mail/package requests and questions.
• Assigns and maintains student mailboxes and mailbox keys throughout academic year.
• Ensures security of mailroom, packages, and mail keys.
• Documents incidents using the appropriate incident reporting Maxient system and follows up on incidents with Mail Room Lead and Student Affairs Professional Staff.
• Reports any suspicious packages/mail and theft concerns immediately to Mail Room Lead, Student Affairs Professional Staff, Campus Police, and Office of Housing & Residential Life.
• Respond to any emergency procedures, crises response, and policy violations by contacting University Staff, Campus Police, and Office of Housing & Residential Life.

Required Qualifications: 

• Strong interpersonal communication and customer service skills.
• Ability to work independently with high level of attention to detail, organizational skills, and under pressure.
• Ability to use sound judgement in detecting suspicious packages and mail.
• Ability to lift and carry up to 50 pounds. Reasonable accommodations may be made to perform the essential functions.
• Works for long periods of standing, walking, bending, and lifting heavy and large packages.
• Maintains confidentiality of cadet records and package/mail information, solve problems with sound judgement, and make referrals.
• Work availability during regular business hours, evenings, weekends, and break periods.

Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix

Equal Opportunity and Excellence in Education and Employment

This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly Maritime Academy provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Maritime Academy complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Cal Poly Maritime Academy is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Maritime Academy, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Eligibility to Work:  Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire.

Integration: The California State University Board of Trustees has approved the integration of the California State University Maritime Academy with California Polytechnic State University, San Luis Obispo, effective July 1, 2025. The two campuses will form one academic institution operated as California Polytechnic State University, San Luis Obispo and all employment positions with California State University Maritime Academy are subject to this transition. Employees hired in the period after the Trustees’ approval on November 21, 2024 and prior to the integration date on July 1, 2025 will have their employment transitioned to California Polytechnic State University, San Luis Obispo.  Employment shall continue to be subject to California State University policies and applicable collective bargaining agreements. Any changes in organizational structure, reporting relationships, or employment conditions will be communicated as details are finalized.

Application Procedure: Click "APPLY NOW" to complete the Cal Poly Maritime Academy Online Employment Application and attach the following documents: cover letter and resume. 

Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed.