JOB SUMMARY:

Perform daily functions of Payroll Operations to ensure efficient and timely processing of payroll, including planning and direction of workflow to complete the weekly payroll cycle in accordance with established deadlines.

Note: This position is based in Orlando, FL and reports into NBCUniversal

MAJOR RESPONSIBILITIES:

• Process payroll transactions in accordance with established deadlines.
• Initiate processes and create/generate reports that result in or lead to the completion of a paycheck.
• Perform data entry to maintain record information for Team Members and/or vendors as applicable. May perform data management in systems managed by third party or parent company, as necessary.
• Perform audits of payroll inputs and results to ensure accuracy and compliance with policies and procedures.
• Work with partner departments to resolve issues impacting pay.
• Work with Business Partners to resolve issues impacting pay.
• Make recommendations for process improvements and work to implement.
• Partner with offshore resources to ensure uploads are processed accurately and timely.
• Ensure that all inputs are loaded into payroll accurately and timely.
• UAT Participation to test any upgrades, enhancements, and/or new implementations before they go to the production database to ensure everything is working properly.
• Resolve tickets coming into the payroll queue from AskHR timely.
• Research and manage all cases sent to Payroll Operations.
• Work with partner departments to resolve issues impacting pay.
• Ensure that all final pay state terminations are processed in accordance with state rules.
• Proactively communicate and collaborate with process partners and/or other points of escalation to provide research and information to resolve an issue.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Perform other duties as assigned.

EDUCATION:

• Bachelor’s degree in Finance/Accounting or related field or equivalent experience

EXPERIENCE:

• Experience with payroll process and projects
• Experience in SAP Payroll or equivalent enterprise-level HR/payroll system
• Experience in UKG Timekeeping is a plus
• Excellent written and oral communication skills.

ADDITIONAL INFORMATION:

• Effective organization and planning skills.
• Strong attention to detail and scheduled deadlines.
• Understands broad payroll/time concepts, practices, and procedures.
• Strong interpersonal, analytical, prioritization, and communication skills.
• Skills with Microsoft Office suite including Outlook, Word, PowerPoint and Excel

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE