The UNSW Faculty of Science is one of Australia’s leading Science faculties, bringing together a diverse range of disciplines across the Schools of Aviation, Biological, Earth & Environmental Sciences, Biotechnology & Biomolecular Sciences, Chemistry, Materials Science & Engineering, Mathematics & Statistics, Physics, and Psychology. Through world-class teaching, research, and professional services, the Faculty supports a vibrant community of students, academics, researchers, and professional staff, fostering collaboration, innovation, and excellence across a broad range of scientific disciplines.

• Level 5, $92,265 - $104,401 + 17% super + leave loading
• Fixed Term – 12 months Full Time
• UNSW Kensington Campus

About the role

The Faculty Services Officer plays an important role within the Faculty of Science, providing day-to-day operational and administrative support across the Faculty’s schools and Dean’s Unit.

Working as part of the Faculty Services team, you will act as a key connection point between academic staff, Faculty teams, and central service teams.  You will contribute to the smooth and compliant operation of Faculty services by ensuring activities are managed efficiently, accurately, and in line with UNSW policies and procedures.

This is a varied and service-focused role.  You will provide broad administrative and operational support across the Faculty, including finance, travel, procurement, event coordination, stakeholder engagement, and process improvement activities, while responding to emerging business needs as required.

You will also provide practical guidance to staff, helping them navigate systems, processes, and policy requirements.

Reporting to the Team Leader, Faculty Services, this role has no direct reports.

Key responsibilities include:

• Provide high level administrative support to the Dean’s Unit and other nominated teams across the Faculty of Science.
• Support faculty and school operations by maintaining effective channels of communication with shared service teams in divisions, analysing requests and correspondence to prioritise as well as urgent and sensitive matters.
• Review and monitor finance administration requests, including but not limited to, purchasing, travel, credit card reconciliation, expense reimbursements, payment requests and billing processes
• Perform budget and compliance checks against relevant finance projects
• Provide effective specialist advice relating to administrative guidelines, processes and activities
• Maintain accurate and accessible records across digital platforms, including shared drives, databases and collaboration tools
• Draft agendas, minutes, correspondence, briefing notes, and guidelines for specific committees and meetings as required
• Respond to a range of in-person, online and email enquiries from internal and external stakeholders, and initiate, action or escalate as necessary
• Perform a range of duties to ensure the service requirements of the schools and faculty are met, including back up for periods of leave for relevant professional roles in the faculty and schools
• Coordinate the logistical planning and execution of faculty events, including scheduling, venues, suppliers and on the day coordination
• Coordinate or participate in relevant projects and business improvement activities to streamline processes and facilitate administrative efficiency, ensuring all activities comply with UNSW and faculty/school guidelines and processes
• Maintain productive working relationships with nominated teams, relevant staff in the faculty and other internal and external stakeholders in order to facilitate efficient and effective administrative support and promote a positive profile for the portfolio

About You

You are an organised and service-focused professional who enjoys helping people, solving practical problems, and keeping things moving in a busy environment. You bring sound judgement, strong attention to detail, and the confidence to ask questions, clarify requirements, and communicate professionally with a range of stakeholders.

This role would suit someone with strong customer service experience, administrative experience, or experience working in a busy operational environment where priorities can shift and stakeholders may have competing needs.

You will bring:

• Demonstrated experience providing administrative, operational and customer service. Experience in finance administration and higher education would be highly regarded but not essential
• Strong interpersonal and communication skills, with the ability to support stakeholders professionally and confidently
• Sound judgement and maturity when handling requests, clarifying information, and applying processes or advising on policy requirements
• Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines
• High attention to detail, particularly when working with records, finance-related information, bookings, forms, or system-based tasks
• Confidence using Microsoft Office applications and the ability to learn new systems and processes

The team operates in a hybrid environment.

Application process: please submit your résumé and a cover letter telling us why you’re interested and what skills and experience you bring to the role (no AI please! We want to see the real you!).

For informal queries, please see the below contact details. 

Otherwise, please apply online - applications will not be accepted if sent directly to the contact listed.

Contact:
Will Pessuto Pizzoni
E: g.pessutopizzoni@unsw.edu.au

Applications close: 5th of August, 11.55PM

Find out more about working at UNSW at www.unsw.edu.au

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.   

As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role.