• Employment Type: Full Time (35 hours per week)
• Duration: Continuing
• Remuneration: Level 7 from $118k + 17% superannuation & leave loading  
• Location:  Kensington NSW (Hybrid Working Arrangements)

Why your role matters

The Assistive Technology Specialist is a key role within the Pro Vice-Chancellor Education (PVCE) portfolio, joining the Student Learning team within Equitable Learning Services. This position provides expert advice, coordination, training and ongoing support in the use of assistive technologies, helping students with disabilities access the tools they need to participate fully and succeed in their studies.

Working collaboratively across the University, the Assistive Technology Specialist partners with staff to implement, optimise and continuously enhance UNSW's assistive technology ecosystem for students. The role contributes to the University's commitment to accessibility and inclusion by ensuring assistive technologies are effectively integrated into learning environments and remain responsive to the diverse needs of students.

The successful candidate will work directly with students to identify appropriate assistive technology solutions, provide training and guidance, monitor the effectiveness of these technologies, and deliver ongoing support to ensure they continue to meet individual needs. As a trusted specialist, the role also serves as a key resource for Equitable Learning Services, providing expertise that supports equitable access, learning and participation across the University.

The Assistive Technology Specialist reports to the Team Lead, Equitable Learning Services and does not have direct reports.

Specific accountabilities include:

• Provide recommendations to key stakeholders on the most appropriate suite of assistive technologies to ensure equitable student participation in education informed by sector benchmarking and user feedback.
• Implement, configure, test, and maintain assistive technologies (hardware, software, peripherals) across learning environments.
• Provide responsive troubleshooting for accessibility-related issues and coordinate with IT for escalations.
• Maintain accurate asset, licence, and configuration records in addition to maintaining records of assistive technology usage and support requests.
• Contribute to policies, standards, and procedures for assistive technology governance and support compliance with relevant legislation and standards (e.g. Disability Discrimination Act, WCAG).

About You:  

• Degree qualifications in Information Technology, Social Sciences or related discipline or/and relevant experience of working in a role concerned with promoting, implementing and supporting assistive technology with a wide range of clients with a disability
• Training/teaching experience including capacity to adapt and implement training programs to meet the needs of both staff and students regarding assistive technologies
• Highly proficient computer literacy with excellent skills in Microsoft Office applications.
• Experience in providing technical support for assistive technologies or a similar role within an educational or accessibility context
• Demonstrated up to date knowledge of assistive technologies pertaining to a diverse range of disabilities and familiarity with IT specific language to facilitate communication with other IT professionals
• Extensive understanding and sensitivity to the range of issues experienced by people with a disability.
• Proven ability to work autonomously, ability to organise and monitor own workload, prioritise, and meet objectives whilst maintaining professionalism, effectiveness and accuracy whilst contributing and working within a team environment
• Exceptional customer service skill and demonstrated ability to communicate professionally and respond appropriately to people of all backgrounds and culture and in various situations.

For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible working options.
• Career development opportunities.
• 17% Superannuation contributions and additional leave loading payments.
• Additional 3 days of leave over Christmas period.
• Discounts and entitlements (retail, education, fitness).

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

Pre-Employment Checks
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks:- 

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.

How to Apply: Submit your CV & cover letter addressing the key selection criteria (no more than 2 pages) before 11.55pm Wednesday 22^nd July 2026. Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

Job queries contact: Chloe Gane, Talent Acquisition Consultant E: chloe.gane@unsw.edu.au  (applications to the address cannot be accepted, please apply online)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.