• Employment Type: Full-time, continuing position
• Remuneration: Level 9 – from $148,012 + 17% superannuation and leave loading
• Location: Kensington, NSW (Hybrid working model – based on-site primarily in Sydney. Remote working not available for this role)

About UNSW

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.  We aspire to be Australia’s global university, improving and transforming lives through excellence in research, outstanding education and a commitment to advancing a just society. 

UNSW’s Lifelong Learning Unit (LLL) is a newly created business unit designed to help working professionals, alumni, and organisations upskill and reskill throughout their careers. LLL offers flexible and practical programs aligned with rapidly evolving workforce needs. Led by the inaugural Dean of Lifelong Learning, Professor Nick Wailes, the unit is central to UNSW’s strategy of enabling lifelong employability, driving inclusive access, and strengthening long‑term engagement with graduates and industry partners.

Why your role matters

Reporting to the Director, Learning Experience, the Senior Manager, Learning Design leads a high-performing team to develop scalable, high-quality online portfolios. This outcomes-focused leader will ensure strict adherence to processes and deadlines while embedding AI-enabled approaches to enhance learning, streamline development, and uplift team capability.

The successful candidate must have a deep understanding of adult learning principles and a proven track record of managing teams to deliver exceptional results. Exceptional stakeholder collaboration skills are essential to align LLL offerings with strategic goals and ensure a best-in-class learner experience.

About the Role

Accountabilities for this role include:

• Lead a high-performing learning design team, fostering a culture of innovation and collaboration while building team capability and fluency in safe, ethical, and effective AI practices.
• Manage resource allocation and outcomes for development squads, contractors, and subject matter experts to design and deliver high-quality, scalable online lifelong learning programs.
• Identify and implement opportunities for innovation, including the evaluation, scaling, and proactive adoption of AI-enabled tools to optimize and streamline learning design workflows.
• Manage end-to-end course design processes, documentation, and quality assurance, utilizing data-driven insights and AI analytics to ensure academic integrity and a best-in-class learner experience.
• Collaborate closely with project managers, product teams, and the Quality Coordinator to meet strict criteria across project quality, budgets, timelines, and technology requirements.
• Build strong institutional partnerships to align educational development with UNSW strategy, supporting the Director in driving the evolution of learning design through horizon scanning of emerging edtech.

About You

• Relevant tertiary qualification combined with extensive experience in learning design, educational development, and a strong portfolio of successful online programs within higher education.
• Proven track record of managing and enhancing the capability of high-performing teams, with an emphasis on building group fluency in AI tools for content development and operational efficiency.
• Strong consultation, negotiation, and influencing skills to build productive institutional networks and manage diverse stakeholder expectations effectively.
• Demonstrated project management expertise, utilizing structured methodologies to manage project lifecycles, resource allocation, and strict delivery timelines in uncertain environments.
• Deep understanding of education quality assurance frameworks and international trends in online learning, particularly the integration of emerging educational technologies.
• Advanced written and verbal communication skills, with a self-motivated approach to using independent judgment, solving complex problems, and proactively applying AI to improve outcomes.

For further information on the role & responsibilities, please refer to the Position Description

How to Apply: Applicants are asked to provide a CV and cover letter addressing the pertinent points of the Position Description. The application process will close on Sunday 31 May at 11:55pm.

Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

UNSW Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include: 

• Flexible Working Options (work from home, flexible hours etc) 
• Additional 3 days leave during December festive period.
• Career development opportunities 
• Up to 50% discount on UNSW courses
• Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
• Discounts and entitlements (retail, education, fitness passport)

Job queries contact: Tai James, Talent Acquisition Consultant

E: tai.james@unsw.edu.au  (applications to the address cannot be accepted, please apply online)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

Pre-Employment Checks

Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks:-

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.