• Employment Type: Full-Time (35 hours per week)
• Duration: Continuing  
• Remuneration: Level 8 from $148k total package inclusive of superannuation
• Location:  Kensington NSW (Hybrid Working Arrangements)

Why your role matters

Partnering with stakeholders across the Division of Education and Student Experience (DESE), the role delivers high-quality analysis, dashboards, reporting, and evidence-based recommendations that inform strategic decision-making and continuous improvement.

Working with a wide range of educational, operational, and student data, the position translates complex information into clear, actionable insights for diverse audiences. The role also collaborates closely with key University analytics and data teams to drive a coordinated, data-informed approach across the organisation.

Reporting to the Head of Analytics (Student Experience), this role has no direct reports.

Specific accountabilities include:

• Analyse, and interpret complex datasets related to student experience, satisfaction, engagement, and operational metrics.
• Partner with stakeholders across DESE portfolios to understand business problems, priorities and decision needs, and translate broad or ambiguous requests into clear analytical questions, fit for purpose scope and practical delivery plans.
• Produce fit-for-purpose analytical outputs, including reports, dashboards, presentations and recommendations that support planning, prioritisation and continuous improvement.
• Support teams to define intended outcomes, success measures, baselines, targets and performance indicators for initiatives, projects and services.
• Provide evidence-based recommendations to enhance student experience, educational delivery, operational effectiveness and service improvement.
• Work with technical colleagues, including analytics engineering and enterprise data teams, to translate business needs into workable data requirements and support consistent, trusted and effective use of data.

About You:  

• Tertiary degree in a related area, or equivalent level of knowledge gained through a combination of education, training and/or relevant experience.
• Significant experience in data analysis, business intelligence or analytics partnering roles, preferably in a complex service environment.
• Advanced SQL capability and strong experience using data visualisation tools (Power BI preferred) or equivalent
• Exceptional oral and written communication skills, with the ability to convey complex technical information to both technical and non-technical audiences, influencing change and building strong stakeholder relationships.
• Strong judgement, initiative and comfort working with ambiguity, including the ability to provide structured advice where business questions or data sources are not fully defined.
• Experience in higher education or another complex service environment is desirable.
• Experience using Python or similar analytical programming languages desirable.
• Hands-on experience with Databricks for data processing and analysis is desirable but not essential.

For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible working options.
• Career development opportunities.
• 17% Superannuation contributions and additional leave loading payments.
• Additional 3 days of leave over Christmas period.
• Discounts and entitlements (retail, education, fitness).

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

Pre-Employment Checks
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks:- 

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.

How to Apply: Submit your CV & cover letter addressing the key selection criteria (no more than 2 pages) before 11.55pm Monday 8^th June 2026. Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

Job queries contact: Chloe Gane, Talent Acquisition Consultant E: chloe.gane@unsw.edu.au  (applications to the address cannot be accepted, please apply online)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.