• Employment Type: Full time (35-hours per week)
• Duration: Continuing position
• Remuneration Level 4: $81,335 - $85,798 plus 17% superannuation
• Location: Kensington, NSW (Hybrid flexible working)

About us:

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world (QS top 20) and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

UNSW Business School  is a leader in business education and research, recognised globally for excellence and innovation. Consistently recognised among the world’s top 20 business schools and a national leader in Australia, the school is home to nearly 20,000 students and a dynamic community of world‑class academics and professional staff.

Position Summary:

The Administrative Assistant (Reception) is responsible for providing proactive, practical and efficient administrative support to the UNSW Business School and supporting the front office of the Dean’s Unit, delivering an outstanding customer service experience for all visitors and clients. The role reports to the Deputy Faculty Executive Director supporting the UNSW Business School.

Skills and Experience Summary:

• Diploma or equivalent combination of qualifications and work experience.
• Sound organisational skills including ability to prioritise tasks and duties in order to meet deadlines.
• Excellent attention to detail and ability to provide effective customer service and support to clients at all levels.
• Advanced interpersonal, written and oral communication skills.
• Demonstrated capacity to work effectively in a team, preferably within a customer service environment.
• Proficient level of computer literacy with advanced skills in Microsoft Office applications.
• Demonstrated ability in the use and administration of online systems and databases.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply:

Please submit both a CV and a separate document (max 1-2 pages) addressing the Skills and Experience bullet points listed in the Position Description online via the application portal.

Applications close: Wednesday 8th April 2026 by 11:30pm.

A copy of the Position Description can be found on JOBS@UNSW.

Pre-Employment Checks:

Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks:

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.

Get in Touch: For queries regarding the recruitment process, contact Anabel Wason, Talent Acquisition Partner, UNSW: a.wason@unsw.edu.au

Please apply through the application portal and not via the contact above.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.

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