• Employment Type: Part Time, 17.5 hours per week
• Duration: Parental Leave Cover Until 31 December 2026
• Remuneration: Level 6 Professional $103,866 pro rata per annum+ 17% Super
• Location: Kensington, Sydney, New South Wales

Please note: This is an onsite position working within the Clinic operating hours.

Visa sponsorship is not available for this position. Candidates must hold unrestricted work rights to be considered for this position.

About UNSW

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world (QS top 20) and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

Why Your Role Matters:

The Practice Officer supports the day-to-day operations of the UNSW Fatigue Clinic, a multidisciplinary academic clinical service delivering integrated exercise physiology and psychological interventions for patients with chronic fatigue conditions. Reporting to the Fatigue Clinic Director within the School of Health Sciences, the role provides administrative, clinical and research support, including patient and stakeholder liaison, Medicare and legislative compliance, REDCap database management, payment processing, and implementation of clinic policies and procedures. The Practice Officer works closely with clinicians and academic staff to ensure the effective, compliant and collaborative operation of the Clinic.

Who You Are:

• A relevant tertiary qualification or equivalent level of knowledge gained through any other combination of education, training and/or minimum of five years’ experience in clinical practice management.
• Demonstrated significant experience in the delivery of quality, professional, customer-focused services to internal and external clients.
• Demonstrated significant experience with Medicare and insurer payments.
• Highly proficient computer skills including an understanding of and experience in using client/patient management databases.
• High level of interpersonal, oral and written communication skills including the ability to liaise with people from diverse groups and backgrounds at all levels (clinical staff, patients, health professionals, researchers and students).
• Demonstrated ability to work under pressure with sensitive and confidential matters and to work flexible hours as required.
• Demonstrated ability to identify, analyse and solve administrative problems to provide accurate and appropriate outcomes.
• Ability to work effectively with minimal supervision and on multiple tasks.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.

Benefits and Culture:

UNSW offer a competitive salary and access to a plethora of UNSW-perks including:

• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• 10 days paid cultural leave per year
• Indigenous Employee Network
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)

More information on the great staff benefits and culture can be found here

How to Apply:

To be considered for this role, your application must include a document addressing the Selection Criteria which are outlined in the “Skills and Experience” section of the position description). Applications that do not address these selection criteria will not be considered

Please click Apply now to submit your application online. Applications submitted via email will not be accepted.

Submit your application online before Sunday 8^th February at 11:30pm.

Pre-Employment Checks
 Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks: - 

• National and International Criminal history checks
• Confirmation of Aboriginality (or equivalent) for Identified positions
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.

Get in Touch:

Aarti

a.aarti@unsw.edu.au

Talent Acquisition Associate

Please apply through the application portal and not via the contact above.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.