Digital Communications Officer – Advancement

• Employment Type: Full Time (35 hours per week)
• Duration: 12-month contract
• Remuneration: Level 7/8 $113,926 - $143,489 (depending on experience) + 17% super + leave loading
• Location: UNSW Kensington Campus, NSW (hybrid)

About UNSW:

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

Why Your Role Matters:

The Division of Societal Impact, Equity and Engagement (SIEE) leads UNSW’s work to create positive social impact, advance equity and support meaningful community engagement. As part of this mission, the Advancement Digital Communications Officer helps strengthen our connection with alumni, donors and partners through high-quality, strategic digital communications.

Based in the Alumni Experience team, the role delivers coordinated and creative digital content that reflects UNSW’s priorities and enhances engagement. As UNSW explores a more integrated communications model across Advancement, the reporting line for this one-year contract role may evolve.

Key Responsibilities:

Level 7

• Produce engaging digital communications across email, web and social media.
• Manage Advancement’s digital channels, including scheduling, updates and reporting.
• Support integrated campaigns and stewardship with consistent, audience-focused messaging.
• Use engagement data to improve content and timing.
• Collaborate across Advancement to align messaging and streamline workflows.
• Contribute to campaigns, events and stories highlighting alumni and donor impact.

Level 8

(In addition to Level 7)

• Lead digital communication strategies to strengthen alumni and donor engagement.
• Oversee planning and delivery of integrated, high-impact campaigns.
• Provide expertise on optimising digital content and channels.
• Manage key internal stakeholder relationships to ensure coordinated communications.
• Introduce new tools and approaches to innovate digital engagement.
• Monitor and report on strategy performance with recommendations for improvement.

Who You Are:

• You have relevant tertiary qualifications and 5+ years’ experience in higher education, corporate or not-for-profit sectors.
• You bring strong marketing and communications skills and are a strategic, innovative digital communicator.
• You are an excellent written, visual and verbal communicator with experience across multiple digital channels.
• You understand digital marketing (SEO, SEM, analytics) and apply insights to improve engagement.
• You have experience developing digital strategies and delivering integrated campaigns.
• You are confident with email systems, CMS platforms and design tools.
• You have strong project management skills and work collaboratively with diverse stakeholders.

For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible working options.
• Career development opportunities.
• 17% Superannuation contributions and additional leave loading payments.
• Additional 3 days of leave over Christmas period.
• Discounts and entitlements (retail, education, fitness).

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply: Submit your CV & a succinct one-page cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the job description) by 11:55pm, 19^th January 2026

Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

Contact: Amy Denney a.denney@unsw.edu.au - Talent Acquisition Team
Please apply directly through the website, applications sent to the contact above will not be accepted.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.