• Employment Type: Full Time (35 hours per week)
• Duration: Continuing
• Remuneration: Level 7 from $113k + 17% superannuation & leave loading  
• Location:  Kensington NSW (Hybrid Working Arrangements)

Why your role matters

The Marketing & Digital Experience team at UNSW strengthens student recruitment by positioning the University as a top choice globally and enhancing its international brand reputation.

The Future Students Officer (Transnational Education and Study Abroad) supports UNSW’s global engagement and student mobility goals by recruiting and converting inbound study abroad students and promoting the University’s expanding transnational education programs. The role manages relationships with international partners and education providers, delivers high-quality enquiry support, and coordinates targeted recruitment and marketing activities. Through presentations, events, and digital engagement, it increases awareness of UNSW’s offerings and ensures a smooth experience for prospective students.

A key focus of the role is building strong partnerships across TNE and study abroad networks, as well as engaging agents, schools, sponsors, and industry partners to grow a diverse student pipeline. Working with teams across Marketing & Digital Experience, Admissions, and Student Life, the role contributes to innovative recruitment campaigns and conversion strategies, requiring a proactive, data-informed and solutions-oriented approach.

The position reports to the International Recruitment Channel Lead and has no direct reports.

Specific accountabilities for this role include:  

• Design and execute sales and conversion initiatives that align with the UNSW Marketing & Digital Experience strategy to support achievement of regional and channel commencement targets at both a pan-UNSW and faculty level alongside driving market share improvement.
• Drive best-practice sales operations by supporting the design and delivery of marketing and recruitment initiatives for transnational education and study abroad markets, with a focus on enrolment quality, growth and diversity, strong enquiry and customer service management, effective collaboration with regional teams and sponsors, and improved return on investment across engagement activities.
• Effectively utilise and leverage the UNSW CRM, ensuring that future student information and key data is entered, stored and effectively used to maximise recruitment, conversion and enrolments across programs.

About You:  

• A relevant tertiary education with strong experience in sales, product management or marketing or an equivalent level of industry knowledge gained through any other combination of education, training and experience.
• Strong commercial acumen and achievement orientation in a KPI driven sales/marketing context. An ability to set targets, plan work with competing priorities and review return on investment.
• Demonstrated ability to balance strategic outcomes with pragmatic short-term requirements to deliver successful outcomes with momentum.
• Excellent collaboration skills and experience working in a complex matrix organisational environment.
• Excellent relationship management skills, with a demonstrated track record of fostering and maintaining strong and successful internal and external networks, supporting successful outcomes.
• Strong experience of implementing conversion and retention strategies through a CRM and lead management automation tools.
• Highly developed organisational and time management skills, with proven attention to accuracy and detail.
• Ability to apply judgement, creativity, and flexibility to generate new and innovative ideas and approaches and to solve complex problems.
• Higher Education experience across local and international markets is highly desirable.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.

For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible working options.
• Career development opportunities.
• 17% Superannuation contributions and additional leave loading payments.
• Additional 3 days of leave over Christmas period.
• Discounts and entitlements (retail, education, fitness).

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply: Submit your CV & cover letter addressing the key selection criteria (no more than 2 pages) before 11.55pm Thursday 8^th January 2026. Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

Job queries contact: Chloe Gane, Talent Acquisition Consultant E: chloe.gane@unsw.edu.au  (applications to the address cannot be accepted, please apply online)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.