Administrative Assistant – IT Division 

• Employment Type: Part Time (30 hours per week over 5 days)
• Duration: Contract until 28th November 2025
• Remuneration: Level 4 $78,584 - $82,897 (pro rata) + 17% super + leave loading
• Location: Kensington, NSW (Onsite presence with flexible work hours)

Support UNSW IT with Your Skills! Enjoy a dynamic role with flexible school-friendly hours, assisting the Office of the Chief Information Officer and ensuring smooth operations in a thriving environment.

About UNSW:

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

Why your Role Matters:

The Administrative Assistant is responsible for providing proactive, practical and efficient administrative support to the IT Division.

The role reports to the IT Administration Team Leader, supporting the Office of the Chief Information Officer. This includes a broad range of duties such as managing office supplies, responding to administrative enquiries, supporting event logistics and ensuring smooth day-to-day operations within the division. The Administrative Assistant plays a critical role in maintaining a well-organised and efficient office environment, contributing to the overall success of the IT Division.

Responsibilities:

• Provide administrative/clerical support in the IT Division (e.g. typing, filing, photocopying, accepting/arranging catering deliveries and couriers, ordering and stocking stationery, maintaining kitchen supplies etc.).
• Maintain filing systems, spreadsheets, databases, websites and other administrative systems.
• Respond to a range of in-person or online enquiries from internal and external stakeholders, and initiate, action or escalate as necessary.
• Undertake induction and new starter process for new staff and visitors, including access to systems and building and site orientation. 
• Provide ad hoc event support for meetings and small events.
• Support with the presentation and set up of shared workspaces.
• Provide practical and proactive administrative services to stakeholders, with reference to and interpretation of UNSW policies.
• Build and maintain effective relationships with internal and external stakeholders, ensuring customer service is consistently provided at a high level.

Skills and Experience:

• Diploma or equivalent combination of qualifications and work experience.
• Sound organisational skills including ability to prioritise tasks and duties in order to meet deadlines.
• Excellent attention to detail and ability to provide effective customer service and support to clients at all levels.
• Advanced interpersonal, written and oral communication skills. 
• Demonstrated capacity to work effectively in a team, preferably within a customer service environment.
• Proficient level of computer literacy with advanced skills in Microsoft Office applications.
• Demonstrated ability in the use and administration of online systems and databases.

For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible working options.
• Career development opportunities.
• 17% Superannuation contributions and additional leave loading payments.
• Additional 3 days of leave over Christmas period.
• Discounts and entitlements (retail, education, fitness).

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply: Submit your CV & a succinct one-page cover letter detailing your interest and suitability for the job (as per the skills & experience bullet points in the job description) by 11:55pm, 19^th February 2025
Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

Contact: Amy Denney a.denney@unsw.edu.au - Talent Acquisition Team
Please apply directly through the website, applications sent to the contact above will not be accepted.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.