Working as part of the Student Hub team, the Student Help Assistant, supported by the core team, is responsible for the administrative support in relation to key student lifecycle processes from enrolment through to graduation and beyond. 

Brief Summary of School/Division 

The Nucleus: Student Hub is a fast paced and dynamic workplace responsible for delivering high quality front-line student support services across a wide variety of administrative and student life enquiries to all students and visitors to the service.
The Nucleus also plays an important role in connecting students with key University support and development services. 

Student Help Assistant Role

We are seeking a number of Student Help Assistants to assist our team to join our pool of casual staff to answer student enquiries throughout the term and particularly during our peak enrolment periods in May, September and from December through until February next year.

Successful applicants will be current UNSW Students that are professional, excellent communicators, have a passion for customer service, hungry for work hours and will be available to work up to 24 hours each week through out the term and up to 35 hours per week during our peak periods which run during the term breaks.

Please note that you must have working rights in Australia and have an Australian bank account. Overseas applications cannot be considered.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment. 

To Apply: To be considered for the above positions please respond to the questions in the application form before clicking submit. You must submit your application online, we cannot accept emailed applications. 

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