• Monday – Friday Role – Get back your weekends!
• Lead a strong team of service professionals
• Based in Melbourne CBD

Restaurant Associates has an enviable track record, working with some of the most prestigious venues and corporations in the world. From grand gala events to intimate gatherings, we provide bespoke food solutions and exceptional dining experiences.

The Position:

• We are seeking an enthusiastic and highly hands-on Site Manager to lead and manage all day-to-day aspects of our Amenity Services for a small but premium Melbourne operation. If you thrive in a smaller environment and are ready to be on the floor, this role is for you.
• Hands-on Leadership: Proactively work towards exceeding the client’s expectations and achieving the expected 5-star standard through daily, hands-on leadership, team training, and high personal standards.
• Oversee the operational aspects of catering, meeting room booking processes, kitchen operations, front of house service, and reception services for this specific, smaller site.
• Effectively align systems and procedures in line with contractual agreements for our Melbourne location.
• Manage performance of the team, ensuring solid standards and continuous improvement.
• Identify and report hazards and ensure appropriate measures are undertaken to eliminate or minimise the risk of incidents occurring in the future.
• Ensure the client set KPIs are met or exceeded.

The Person:

• We are looking for a dedicated manager who is ready to step into a smaller, high-quality operation and lead from the front.
• Essential Experience in delivering 5-Star hospitality (ideally Fine Dining, 5-Star Hotels, or high-end Corporate Hospitality).
• A minimum of 3+ years of experience in supervising or leading a small team of service professionals.
• Possesses a strong Culinary Understanding/Background (formal training or extensive experience is highly regarded and will be utilised).
• Is uncompromising in the pursuit of high levels of customer satisfaction to deliver a 5-star experience every time.
• Experienced in utilising Booking systems and Procurement systems, and possesses excellent presentation skills.
• Demonstrated solid track record in managing team standards and on-the-job performance.
• Strong and effective leadership skills; the ability to support, motivate, effectively manage and communicate with individuals from diverse backgrounds.

The Benefits

• Career Growth – Unlock your potential with our career pathway and my learning programs within Compass Group.
• Paid parental leave opportunities.
• Salary packaging options to make your dollar go further – secure your future.
• Easy access to 100+ retail discounts through our Maxxia partners.
• Opportunity to learn new skills and move to a host of exciting and new roles within the global company.
• Exclusive discounts on Travel, Cars, Accommodation, Electronic devices & more!
• A chance to join an ecologically and socially forward operation.
• Senior Management recognition programs run for our team members.

As a Manager with Compass Group, you will have the support, infrastructure, systems and processes that you would expect from a global organisational. To be recognised as an employer of choice we also have an attractive benefits program including a competitive salary and incentive scheme, recognition programs and company discounts. If you're looking for a career where you set the standard for personal advancement, then Compass Group is for you. Working together, we will continue to experience success as the industry's best.

Apply Now

We are committed to providing a recruitment process that is fair, equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us on either 1300TALENT or careers@compass-group.com.au