Chartwells are specialists in providing catering and hospitality services in education. Our goal is to provide engaging and nutritious dining solutions tailored to support academic achievement at the highest levels.

This is a fast paced, high energy, role so if you are looking for a new challenge, within a diverse environment that consistently delivers to the highest quality, then you'll fit right in and we'd like to have you on our team.

THE POSITION

• Typically, Monday to Friday with availability to support as needed for major events.
• Build strong relationships with clients and develop a thorough understanding of all contractual requirements; encourage managers to do the same
• Create an amazing customer experience in conjunction with running a profitable commercial operation.
• Building and leveraging effective stakeholder relationships to achieve business objectives including taking a collective approach to working with other operations managers for the common goal.
• Actively develop and execute strategies to reduce labour turnover.
• Brilliant leadership is at the epicentre of this role.
• Effectively oversee multiple sites/operations to ensure that they are performing to the highest standard including performance within budgets, food service, brand standards, management of safety outcomes and improved employee capability and client engagement.
• Develop a culture of continuous improvement.
• Provide leadership to the onsite team across retail, boarding and function catering and hospitality services – exposure to these services highly regarded!
• Lead and drive new site mobilisations as required.

 THE PERSON

• 3+ years of demonstrable experience in an operations management role, overseeing multiple venues is essential.  
• A passion for food and retail services, always striving for superior customer service.
• Strong and effective leadership skills with the ability to support, motivate, coach effectively manage, and communicate with individuals working across a fast paced and complex environment.
• Strong commercial acumen with the ability to manage a budget/P+L.
• Experience within the Education sector would be highly desirable but not essential.

 THE BENEFITS

• Car Allowance
• Monday - Friday (will need to be able to support major events)
• Multiple salary packaging options to make your dollar go further.
• Easy access to 100+ retail discounts.
• A chance to join an ecologically and socially forward operation.

 If this sounds like your next opportunity within Compass Group, please apply now.

Applications are due to close by April 28th.