Are you our next rising star! Continue your career with us as Analyst Financial Crime Customer Lifecycle Management.

Some of your key responsibilities include:

• Effectively collate, analyse, evaluate and performed BAU as part of the delivery of the centralised Customer Lifecycle Management team and process, including processing of exclusions, multiple membership merge, inactive patrons and customer management activities. 
• Undertake customer data profile reviews and engage with stakeholders and customers direct to complete outreach requirements.
• Lead and execute customer management and lifecycle remediation activities.
• Engage with the key stakeholders and adhere to regulatory obligations and company policies. 
• Develop and proactively lead continuous improvement to enhance efficiency and simplification, uplift processes, controls, governance and reporting requirements.

Qualifications/Knowledge & Skills:

• Previous experience working in a due diligence, intelligence, investigative or compliance related environment; and/or; Financial Crime.
• Experience in a Customer centric (Customer Lifecycle) process environment.
• Tertiary studies in a subject which requires a high level of critical analysis and independent research is desirable, e.g. Law, Criminology, Economics, Accounting.
• Experience working in a casino and/or gaming environment would be an advantage but not essential.
• Comprehensive understanding of relevant statutory compliance and reporting requirements.
• Working knowledge of domestic and international banking requirements.
• Comprehensive understanding of relevant statutory compliance and reporting requirements.
• Strong analytical and critical thinking skills, and the ability to work independently.
• Excellent verbal and written communication skills.
• Strong Microsoft Office skills and proficient in using analytical software and database record management systems.

Please be aware that eligibility checks may be required as part of the recruitment process and ongoing employment for this position.