Are you our next rising star? 

Continue your career with us as the Senior Surveillance Technician at The Star Gold Coast.

Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As a Senior Surveillance Technician, you will be at the forefront of our security efforts, utilising the latest in surveillance and security technology to protect our assets and people. Leveraging advanced surveillance technologies and systems, you will lead efforts to safeguard our people, assets, and operations. Your expertise will drive the optimisation of both current and emerging surveillance infrastructure, ensuring peak operational performance and uncompromising integrity across all security functions.

This is a fantastic opportunity where you will take good care of both our valued patrons and team members.

A few of your responsibilities: 

• Support the Asset Protection Systems Manager with management of the Surveillance Technical team and systems, ensuring compliance
• Respond to and resolve faults, maintenance requests and equipment failures with the Surveillance CCTV system and other associated Surveillance systems
• Provide technical support and training to operational teams using any surveillance managed systems
• Conduct preventative maintenance to CCTV cameras and system, including hardware replacement programs
• Assist with system updates throughout projects to reflect the operational layout of the system
• Assist the Surveillance leadership team with various projects, ensuring timely completion and within allocated budgets
• Maintain compliance with all regulatory and WH&S requirements

What we are looking for:

• Experience with enterprise CCTV and access control systems and large-scale sites
• Installation/Servicing/Commissioning experience with Gallagher, Honeywell EBI, Avigilon VMS
• Capability to install all types of electronic & IP based security components, maglocks, electric strikes, card readers, CCTV cameras, etc
• Certification in CCTV Installation or Security Equipment (highly regarded)
• Experience with IP Networking, Windows Administration (Active Directory), Electronic repairs and fault finding
• Strong understanding of relevant statutory regulations and reporting requirements
• Ability to ensure compliance with business and departmental policies and procedures
• Exceptional interpersonal and communication skills
• Eligible to obtain a Casino Employee license (which includes thorough background checks)
• Available to work a full-time Monday to Friday roster

About you: 

As a proactive and diligent professional, you will maintain a high level of knowledge and competency relating to surveillance equipment. Your commitment to safety will be paramount, as you ensure the well-being of team members, contractors, guests, and visitors through adherence to relevant legislation and WHS responsibilities.

Your role will be pivotal in shaping the success of our Surveillance team at The Star. Join us in making a difference.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Continue to SHINE at The Star. 

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Make your next move by clicking the link below.