Title: Clinical Referral Liaison-Transplant

Department Org: Transplant Administration - 110170

Employee Classification: J1 - Salaried Full Time HSC

Bargaining Unit: Professional Staff Association

Primary Location: HSC H

Shift:  1

Start Time:  8:00am   End Time:  4:30pm

Posted Salary: Salary to commensurate with education and experience starting at $50,000

Float: False

Rotate: False

On Call: False

Travel: False

Weekend/Holiday: True

Job Description:

This position provides support for the referrals and Transplant Administration after the patient has been financially approved and moving forward to the multidisciplinary evaluation appointment. The coordination of clinical information from referral to evaluation is needed to prepare the team for the complex medical history that can be encountered with Transplant evaluation patients. This will require the ability to navigate/research patient’s medical, social, medication and prior evaluations/work up history at previous hospitals/transplant centers. This position will work collaboratively with Transplant Assistants, Transplant Coordinators, Financial Coordinators and providers within the Transplant team.

Minimum Qualifications:

• Bachelor degree in healthcare, related field or equivalent relevant experience required.
• 3 years at a minimum of experience in a Transplant environment preferred.
• Previous experience working within a multidisciplinary team is required.
• Working knowledge of transplant programs and patient demographics.
• Ability to work effectively with both internal and external customers in stressful situations.
• Proficient with Electronic Medical Record (EMR) navigation, Excel, and other database spreadsheets.
• Experience and strong skill set in Microsoft Office products.
• Previous experience with privacy laws, including TJC, United Network of Organ Sharing and CMS.
• Ability to multi-task in a highly demanding and competitive work environment.
• Demonstrates the ability to work independently and effectively with minimal to no supervision.
• Excellent written and verbal communication skills.
• Adheres to UTMC Customer Service values, demonstrate outstanding telephone etiquette, culturally appropriate communication skills are required.
• Ability to occasionally carry items weighing up to 30 pounds is required.
• Requires corrected vision and hearing to normal range and manual dexterity.
• Requires the ability to operate various types of office equipment

Preferred Qualifications:

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.