Title: Self-Pay Coordinator

Department Org: Patient Financial Svcs - 108870

Employee Classification: B5 - Unclass Full Time AFSCME HSC

Bargaining Unit: AFSCME HSC

Primary Location: HSC H

Shift:  1

Start Time:  800am   End Time:  430pm

Posted Salary: $20.87 - 25.37

Job Description:

Ensure the financial stability and lawfulness of the University of Toledo Medical Center by adhering to collection guidelines/criteria as well as maintaining compliance with self-pay payers in regards to federal, state, local and private regulations. Works with Pre-Cert, Admitting, Health Information Management, Outcomes Management, and other front end vendors to develop sound financial arrangements for uninsured or underinsured patients. Works with inpatient and ambulatory care services with the interpretation and administration of the Financial Clearance Policy. Perform other duties as assigned.

Minimum Qualifications:

1. Associate degree in business or related field or equivalent experience performing Financial Counseling functions.
High school diploma or equivalent required
Bachelor’s degree in business preferred or 3-5 years of experience performing Financial Counseling functions required.

2. Demonstrated ability to multi-task and work with minimal supervision

3. Knowledge of medical terminology, patient billing, collection policies, procedures, guidelines and/or standards

4. Knowledgeable in University of Toledo Charity Application process.

5. Able to calculation percentages and assess proof of income in order to accurately determine income level. Must possess excellent analytical and problem solving skills.

6. Proficient in Word and Excel required

7. Knowledge of information system and healthcare applications required

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity, affirmative action employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications from women, minorities, individuals with disabilities, dual-career professionals and covered veterans.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the HR Compliance at  hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30AM and 5:00PM or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.