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Coordinator, 119730

Apply now Job no: 494648
Work type: Staff Full-time
Location: Pensacola - Main Campus
Categories: Staff, Dean of Students

The University of West Florida is an Equal Opportunity/Access/Affirmative Action/Disabled/Veteran employer. Any individual requiring special accommodation to apply is requested to advise UWF by contacting UWF Human Resources at 1-850-474-2694 (voice) or 1-850-857-6158 (TTY). E-Verify is required for employment. All applications for employment at the University are subject to Florida public records law. 

Please review job requirements carefully.  Failure to submit all pieces of the application may result in disqualification. Applications are accepted on the University of West Florida career site: For assistance contact UWF Human Resources at 850-474-2694 or

Employment based visa sponsorship will NOT be considered for this position.

Position Number: 119730
Position Title (Classification Title):  Coordinator, 119730
Working Title:  Case Manager
Job Summary: The Case Manager in the Dean of Students Office will be responsible for working in conjunction with the Assistant Dean of Students to address various student concerns for both undergraduate and graduate students. Responsibilities will include overseeing the student emergency loan process, coordination with various departments to ensure timely and accurate disbursement of emergency funds, responding to referrals from faculty which includes following up with students in crisis, providing students their options and making appropriate campus and community referrals, assisting with the development and implementation of a data tracking system to accurately record case management referrals and assess the impact of student interventions, and overseeing the day to day operation of the Argo Pantry including staff coverage, distribution to students, and inventory of stock.
Department Dean of Students-Student Services
FLSA: Exempt
Minimum Qualifications: Masters degree in an appropriate area of specialization; or a bachelors degree in an appropriate area of specialization and two years of appropriate experience.
Position Qualifications: Knowledge of social work or case management practices and the application of practices related to case management in higher education or a related field; knowledge of the Family Educational Rights and Privacy Act (FERPA), and other applicable federal/state guidelines and laws that affect the practice of case management administration; knowledge of student development theory; ability to work with minimal supervision; ability to function well in a high-paced, non-routine environment; mature judgment and sound decision making skills. Strong sense of ethics and commitment to educating students. Excellent written and oral communication skills; record keeping, and attention to detail are expected; organizational and time management skills; and ability to work well with faculty, staff, students, parents, and other applicable stakeholders. Experience developing and assessing student learning and program outcomes.
Preferred Qualifications Previous experience in case management, social services, social work or a related field; previous experience in a higher education setting; experience working with persons in crisis or persons experiencing immediate concerns; ability to mediate problems and objectively review concerns; experience working with diverse populations; experience with online data management systems; experience with staff development/training; strong recommendations from previous employers and others familiar with the candidates' work habits, skills, and abilities.
Essential Functions / Job Duties:
  • 50% - The coordinator will be responsible for meeting with students and sometimes families on various issues including medical concerns, personal and family issues, financial issues, student issues, and academic concerns to determine what the issues are and to provide guidance on how to address such concerns. The coordinator will be the primary contact for referrals received through the Navigate collaborative system, which includes tracking, responding to referrals, and appropriate follow-up. - (Essential)
  • 20% - The Coordinator will assume primary responsibility for the daily operations of the Argo Pantry. This includes organizing outreach events, grant writing, inventory, data tracking and supervision of student workers and volunteers. The Coordinator will also be responsible for assessing student use and serving as the main contact for working with campus and community members in developing and coordinating food drives. - (Essential)
  • 10% - The Coordinator will be responsible for assisting with medical withdrawals, emergency loans, and emergency grants to ensure accuracy of the information being uploaded and maintained in the Maxient database system. The Coordinator will serve as a liaison with students and parents in the absence of the Assistant Dean. Serve as a member of the Medical Withdrawal Review Committee and act as a lead in the absence of the Assistant Dean. - (Essential)
  • 10% - In conjunction with the Assistant Dean of Students, the Coordinator will assist with developing, updating and assessing student and program-related outcomes for reporting purposes. The Coordinator will assist with the development and design of print and web base information and forms. Coordinator will also aid with planning, coordinating and conducting appropriate training with various campus Departments in order to disseminate information about the Dean of Students Office including the Argo Pantry. - (Essential)
  • 5% - The coordinator will engage in activities, commensurate with their position, that advance and support the Dean of Students of Office including but not limited to outreach initiatives, athletic tailgates, new student orientation, Argo Arrival, homecoming, and Family weekend; represents the University at community and/or state functions; participate in appropriate professional associations; promote community partnership development as appropriate for the mission of the Dean of Students Office. - (Essential)
  • 5% - Other duties as assigned. May serve in a 24-hour on-call duty rotation. - (Essential)
Physical Demands:
  • Physical Requirements: Regularly involves lifting, bending or other physical exertion. Often exposed to one or more disagreeable environmental factors, such as heat, cold, noise, dust, dirt, chemicals, etc., with often to the point of being objectionable.
  • Impact of Deadlines: Externally imposed deadlines set and revised beyond one’s control. Interruptions influence priorities. Difficult to anticipate nature or volume of work with certainty beyond a few days.
  • Standing: Daily
  • Walking: Daily
  • Sitting: Daily
  • Reaching with hands and arms: Frequently
  • Climbing or balancing: Occasionally
  • Stooping: Frequently
  • Use of hands to handle objects: Daily
  • Lifting up to 10lbs: Frequently
  • Lifting up to 25lbs: Occasionally
  • Lifting over 25lbs: Occasionally
  • Talking as express or exchange of ideas verbally: Daily
  • Hearing as perceive sound by ear: Daily
  • Vision as distinguish colors & depth: Daily
Special Requirements or Considerations of the Job:

This position requires a criminal background screen

Number of Vacancies 1
Work Hours 8:00am - 5:00pm, Monday-Friday, nights and weekends as necessary
FTE 1.0
Salary Range $40,000
Pay Basis Annually
Preferred Response Date: 11/23/2022
Special Instructions to Applicants: Candidates must apply online through the University of West Florida website: Applicants are required to attach a resume, cover letter and contact information for three references. *References will be contacted upon submission of this application. An opportunity to upload these documents will be provided during the application process. For assistance, please contact Human Resources at 850-474-2694 or email

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