About the role
As a Shift Supervisor, you will play a key role in the safe and efficient day-to-day operation of our facilities. You will oversee aquatic operations, supervise centre staff, monitor pool safety and water quality, and ensure facilities, equipment and pool surrounds are maintained to a high standard. You will respond to operational issues, support staff to deliver exceptional customer service and make confident day-to-day decisions to ensure a safe, welcoming and well-run aquatic environment for our community.

Work type: Casual
Classification: Band 4 $48.08 p/h (inc casual loading)

Key responsibilities include:

• Oversee the safe and effective day-to-day operation of the aquatic facility, including pool plant, equipment, pool surrounds, programs and staff.
• Supervise and support facility staff.
• Monitor pool water quality and undertake routine pool plant operations including pool testing, backwashing and chemical dosing.
• Lead and support staff on shift, including allocating duties, managing breaks, responding to absences and assisting with staff inductions and development.
• Respond promptly and professionally to customer, staff and operational issues, using sound judgement to resolve problems and escalate matters where required.
• Ensure the facility maintains high standards of safety, presentation, customer service and compliance with relevant Safe Pool Operations requirements and City procedures.

About you
To be successful in this role, we are looking for experienced aquatic professionals and confident supervisors who can take the lead in a busy leisure environment. You will have strong knowledge of aquatic operations, pool safety and the ability to supervise and support the team. You will be confident managing competing priorities, responding quickly to operational issues and making sound decisions in situations where safety is paramount.

You will bring excellent communication and interpersonal skills, a strong customer focus and the ability to build positive relationships with staff, patrons, user groups and other stakeholders.

Essential Experience:

• Be willing to work mornings, evenings and weekends
• Provide First Aid Certificate.
• Pool Lifeguard Certificate.
• Working with Children Check.
• Aquatic Technical Operator Certificate preferable.
• A current Victorian Driver's Licence.
• Chief Warden training (or willingness to obtain)

Preferred candidates will be required to undergo a National Police Check and a pre-employment medical assessment as part of the recruitment process (funded by the City).

If this sounds like the role for you, then click apply now! 

Child Safety Responsibilities   
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.  

Diversity and Inclusion  
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.  

We are the City
From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Click the Position Description link to view more information about this position.

Enquiries: Mitch Payne, Assistant Manager Norlane ARC and Lara Aquatic Centre | Mitch.Payne@geelongcity.vic.gov.au

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience.  We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.

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