About the role
Reporting to the Manager Organisation Planning and Performance, you will lead the City’s Service Review Program.
In simple terms, that means taking a close look at how services are run, what they cost, and how well they meet community needs, then helping the organisation make better decisions about what to improve, change or stop.
You’ll work closely with senior leaders to turn complex information into clear, practical recommendations that influence real decisions. This includes advising the CEO, Executive Leadership Team and Councillors on performance, value for money, and long-term sustainability.
You’ll also shape how service reviews are done across the organisation, ensuring a consistent, practical and evidence-based approach that meets legislative requirements and supports the City’s long-term strategy.
Work type: Permanent, full-time
Classification: SPL, $148,599 + super
Key responsibilities include:
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Leading end-to-end reviews of services and programs, from defining the scope through to delivering recommendations.
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Analysing service performance, costs and community needs to assess what is working and what is not.
We want to hear from you if you:
About you
You’ll hold a tertiary qualification in public policy, business, economics, commerce or a related field and bring a strong mix of analytical capability, stakeholder engagement skills, and practical experience improving services.
Essential Experience:
Preferred candidates will be required to undergo a National Police Check and a Working with Children Check (funded by the City).
If this sounds like the role for you, then click apply now!
Child Safety Responsibilities
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.
Diversity and Inclusion
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.
We are the City
From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.
We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.
Applications and Enquiries
Click the Position Description link to view more information about this position.
Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.
We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.
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