About the role
In this role, you will provide vital administrative support to the Community Engagement Unit, taking the lead on a broad range of tasks, from assisting with community engagement activities and managing the City’s online Have Your Say platform to coordinating events and overseeing financial administration. You will also handle more complex administrative responsibilities that require sound judgment, attention to detail, and strong oversight to ensure processes are followed and high quality outcomes are achieved.

Work type: Fixed Term (18 months) Part Time (0.6FTE)
Classification: Band 5 Commencing at $81,005 pa plus super (pro rata)

Key responsibilities include:

• Assist leaders and team members in the Community Engagement Unit to deliver a range of programs, activities and community events.
• Deliver quality customer service by understanding customer expectations and prioritising work based on customer requests.
• Assist with budget monitoring, including preparation of financial reports and processing invoices, in accordance with budget guidelines and delegation levels.
• Support the leader in training junior or new team members and coordinate onboarding tasks to ensure new employees are equipped with the necessary access, resources, and information to integrate effectively into the team.
• Provide frontline customer service by responding to inquiries from internal departments and the public.
• Coordinate logistical arrangements for events, meetings, and training sessions, including venue bookings and catering and provide secretarial support as required.

About you
The ideal candidate will be an experienced administrative professional with the capability to manage complex tasks and consistently deliver high-quality work under pressure. You will be confident engaging with a diverse range of people, have excellent attention to detail and enjoy problem solving and navigating challenging situations.

Essential Experience:

• Relevant qualification in Administration, Business, Management, and/or extensive experience in the field in a comparable organisation.
• Extensive administrative experience and ability to manage complex tasks, apply sound judgment, and produce high-quality work.
• Proven ability to work in a fast-paced environment, balancing multiple priorities and deadlines. 
• Strong IT capability with advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and the ability to quickly learn and use digital systems.
• Advanced written and verbal communication skills with the ability to draft, proofread and edit professional correspondence within required timeframes.
• Preferred candidates will be required to undergo a National Police Check as part of the recruitment process (funded by the City).

If this sounds like the role for you, then click apply now!

Child Safety Responsibilities 
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.  

Diversity and Inclusion 
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.

We are the City
From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries
Click the Position Description link to view more information about this position.

Enquiries: Erin McHugh – Coordinator Community Engagement | 5272 4211 | EMchugh@geelongcity.vic.gov.au

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au  noting your preferred method of communication and contact details and a member of the team will be in touch.

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.

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