About the role
As a Senior Business Analyst, you’ll be at the heart of a high-impact program working closely with stakeholders to uncover business needs, spot improvement opportunities, and help design smart, scalable solutions. Your sharp analysis, strategic thinking, and process design expertise will be key to driving outcomes and ensuring the program delivers real, measurable value.

Work type: 2 year, fixed-term contract
Classification: Band 8 Commencing at $122,040 + super

Key responsibilities include:

• Champion best-practice business analysis across all projects within a complex program of integrated systems and processes.
• Engage with stakeholders to gather, document, and analyse business requirements, capturing both functional and non-functional needs accurately and efficiently.
• Translate user needs into clear, concise, and actionable user stories in collaboration with key stakeholders.
• Map current processes and value streams to uncover inefficiencies and recommend improvements, offering expert advice on process redesign opportunities.
• Analyse system, integration, and data requirements, capturing key business processes, system specs, and data needs to inform solution design.
• Support service transition activities, including release planning, deployment, and go-live readiness.
• Partner with Project Managers throughout the project lifecycle, contributing to risk identification, issue resolution, and successful delivery.
• Mentor and guide team members in building professional competence and collective knowledge. 
• Participate in program activities, such as planning, daily stand-ups, reviews, and retrospectives.
• Monitor, report, and utilise accurate data to track work progress and improvements against the project and program plans and budgets.

About you
To be successful in this role you will have a tertiary qualification in IT, Business or similar fields with significant experience within a similar organisation.  

Essential Experience:

• Demonstrated progressional experience in Business Analysis.
• Demonstrated experience across projects and programs in a comparable organisation.
• Working knowledge of Business Analysis Body of Knowledge (BABOK), Agile delivery, and Prince2 project management methodology.
• Experience working across high profile projects or programs with multiple enterprise wide integrated and inter-related systems.
• Strong understanding of Agile principles and frameworks.
• Proven proficiency in business process design, re-engineering, and implementation.
• Strong understanding of modern change management methodologies.
• Advanced conceptual, analytical, and problem-solving skills, with experience managing complex and challenging stakeholders.

Preferred candidates will be required to undergo a National Police Check and Working with Children's Check as part of the recruitment process (funded by the City).

If this sounds like the role for you, then click apply now! 

Child Safety Responsibilities   
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.  

Diversity and Inclusion  
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.  

We are the City
From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Click the Position Description link to view more information about this position.

Enquiries: Nathan Rolph | Lead Business Analyst | Nathan.Rolph@geelongcity.vic.gov.au

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience.  We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.

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