About the role
As a Shift Supervisor, you'll be the go-to leader on shift, ensuring smooth daily operations of our facilities. From supervising lifeguards and fitness staff to resolving patron issues and supporting plant operations. You'll play a critical role in ensuring our centres run efficiently and our community has a great experience, every time. 

Key responsibilities include:

• Oversee the day-to-day operations of the centre
• Supervise and support staff across aquatic, reception, and program areas
• Monitor pool plant operations and water quality (at aquatic sites)
• Respond to incidents and emergencies as the Chief Warden on shift
• Deliver exceptional customer service and community engagement
• Support internal promotions, events, and tours
• Maintain high operational and safety standards across the centre

About you

Essential Experience:

• Pool Lifeguard Certificate (aquatic venues)
• First Aid and CPR
• Working with Children Check
• Pool Operators Certificate (desirable)
• Barista, Food Handling or RSA (a bonus!)
• Preferred candidates will be required to undergo a National Police Check and a pre-employment medical assessment as part of the recruitment process (funded by the City).

Child Safety Responsibilities   
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.  

Diversity and Inclusion  
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.  

We are the City
From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Click the Position Description link to view more information about this position.

Enquiries: Tammy Morphet | Aquatics Specialist | TMorphet@geelongcity.vic.gov.au

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience.  We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.

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