About the role
In this role, you’ll partner with key stakeholders, program teams, and business service owners to define, plan, and scope business and technology changes, ensuring seamless alignment between business needs and technology platforms. You’ll bring expert skills in business analysis, process design, and requirements management, collaborating across teams to drive the program’s strategic objectives and deliver lasting impact.

Work type: 3 year fixed-term contract
Classification: SPL Commencing at $148,599 + super

Key responsibilities include:

• Deliver expert business analysis across multiple projects, applying best-practice frameworks to support systems and process improvements within the program.
• Capture, document, and manage clear functional and non-functional requirements, including well-defined acceptance criteria.
• Collaborate with stakeholders to translate user needs into precise, actionable user stories.
• Partner with process owners to analyze current workflows, uncover inefficiencies, and recommend improvements.
• Analyze integration needs by documenting business processes, system specifications, and data flows to guide solution design.
• Lead and enhance requirements management and traceability, ensuring alignment between requirements, design, development, and testing for quality and compliance.
• Facilitate and manage requirements workshops, fostering clear communication and collaboration to meet project and program goals.
• Serve as the key liaison between business leads, project managers, and system integrators to prioritize and align business needs with program objectives.

About you
To be successful in this role you will have a tertiary qualification in IT, Business, or similar fields with significant professional experience in a comparable organisation.

Essential Experience:

• Significant Professional Experience in Business Analysis
• Demonstrated experience across large scale projects and programs in a comparable organisation.
• Practical experience with the use of business process methods e.g Lean, Six-Sigma.
• Working knowledge of Business Analysis Body of Knowledge (BABOK), Agile delivery, and Prince2 project management methodology
• Experience on high profile projects or programs with multiple enterprise wide integrated and inter-related systems
• Effective people leadership and teamwork skills to support an environment for high-functioning, productive and engaged teams to operate.

Preferred candidates will be required to undergo a National Police Check and a Working With Children's Check as part of the recruitment process (funded by the City).

If this sounds like the role for you, then click apply now! 

Child Safety Responsibilities   
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.  

Diversity and Inclusion  
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.  

We are the City
From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you’re ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Click the Position Description link to view more information about this position.

Enquiries: Deepak Dama | Program Manager Deepak.Dama@geelongcity.vic.gov.au

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

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