About the role
In this role, you will manage the testing, development, and utilisation of Pathway software modules to support operational needs. You will also create and deliver reports from the data warehouse, providing property and rating analysis, customer insights, and data verification to meet diverse requirements.

Work type: Temporary full time (until 31 July 2026)
Classification: Band 6 $90,263- $97,365 pa plus super

Key responsibilities include:

• Identify and document business requirements in a concise, accurate, unambiguous, and timely manner.
• Maintain accurate property and customer records to account for subdivisions, property splits, street numbers, property data sets, valuations for rating purposes, base rate account, new and existing customers and voter details.
• Provide training to new and existing staff on Pathway modules, specifically with the NAR (Name and Address Register).
• Provide clear and effective communication to all customer enquires, both internal and external.
• Contribute to the successful operation of the Revenue, Property & Valuations teams and participate in the ongoing development of the teams to ensure an efficient, effective and customer focused team with a strong commercial focus.
• Complete administration functions in an accurate and timely manner to support the Coordinator Revenue, Property & Valuations.

About you
To be successful in this role, you will have completed secondary school, with a certificate or diploma in spatial information services being an advantage, and possess at least five years of experience in a similar position.

Essential Experience:

• Proficiency of property and rating principles and practices which relate to the Local Government Act and other relevant Acts and Regulations.
• Experience in identifying and documenting requirements.
• Proficiency in the use of system networks, computerised databases, particularly about property and customer systems, together with associated reporting and Microsoft software.
• Proficiency in testing software releases and in coordinating and developing response to software enhancements and corrections.
• Proficiency and understanding of SQL and similar database structures.
• Ability to develop and run reports using software tools such as Pathway, Microsoft Access and Arc Map in order to complete a wide variety of property analysis tasks.
• Preferred candidates will be required to undergo a National Police Check as part of the recruitment process (funded by the City).

If this sounds like the role for you, then click apply now! 

Child Safety Responsibilities   
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.  

Diversity and Inclusion  
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.  

Create our future together at the City of Greater Geelong
Join the City of Greater Geelong, a community-focused workplace on Wadawurrung Country. We deliver over 130 services to our growing population, striving to make our city a great place to live, work, and study. Our central location for Central Geelong-based employees is the Civic Precinct, Wurriki Nyal, a modern, sustainable, and inclusive workplace, along with our outreach locations.

If you're passionate about inclusivity and community, apply now – we’d love to meet you!

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Click the Position Description link to view more information about this position.

Enquiries:  Carole Ruiter | Coordinator Revenue Property & Valuations | CRuiter@geelongcity.vic.gov.au

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

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