About the role
In this role, you will coordinate staff in the delivery of day-to-day operations within our Leisure Services unit in a clean, safe, and customer-friendly environment. You will be responsible for planning and implementing project-based tasks related to Reception, Sales, and Customer Service activities and programs.

Work type: Permanent Full Time
Classification: Band 5 $76,355.79 - $86,617.32 pa plus super

Key responsibilities include:

•  Leading the development, coordination, and evaluation of Reception, Sales, and Customer Service activities.
• Assisting in the strategic development of processes and procedures.
• Providing administrative support for leisure staff.
• Overseeing the centre’s day-to-day operations in consultation with other Leisure Coordinators.
• Ensuring compliance with all Council policies and procedures.
• Performing additional duties as required.

About you
To be successful in this role, you will have…

• Tertiary qualification in recreation service delivery or several years of experience in a related field.
• Level 2 First Aid Certificate.
• Pool Lifeguard Award.
• Current Working with Children’s Check.
• Current Victorian driver’s license.
• Proven experience in leadership and team coordination.
• Strong planning, implementation, and evaluation skills for innovative procedures.
• Excellent communication and relationship-building abilities.
• A commitment to delivering exceptional customer service.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Web tools).

Desirable Experience:

• Experience in program development and delivery.
• Familiarity with other software applications.
• Austswim Certificate (advantageous).
• Preferred candidates will be required to undergo a National Police Check and a pre-employment medical assessment as part of the recruitment process (funded by the City).
• Preferred candidates will be required to undergo a National Police Check and a pre-employment medical assessment as part of the recruitment process (funded by the City).

If this sounds like the role for you, then click apply now! 

Child Safety Responsibilities   
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.  

Diversity and Inclusion  
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.  

Create our future together at the City of Greater Geelong
Join the City of Greater Geelong, a community-focused workplace on Wadawurrung Country. We deliver over 130 services to our growing population, striving to make our city a great place to live, work, and study. Our central location for Central Geelong-based employees is the Civic Precinct, Wurriki Nyal, a modern, sustainable, and inclusive workplace, along with our outreach locations.

If you're passionate about inclusivity and community, apply now – we’d love to meet you!

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Click the Position Description link to view more information about this position.

Enquiries: Sally Aitken | Centre Manager | sally.aitken@geelongcity.vic.gov.au

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience.  We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.