About the role
We are seeking enthusiastic and flexible casual Leisure Services Officers to join our team. In this role, you may work across the various centres providing high quality reception services. Your primary responsibility will be to provide outstanding customer service which will include promotion and sales of the centre's programs, services and membership as well as contribute to the smooth, efficient day to day running of the centre. This is a versatile role that offers the opportunity to be involved in many aspects of leisure and recreation services with vacancies at Leisurelink, Splashdown, Bellarine Aquatic & Sport Centre and Norlane Aquatic Recreation Centre and seasonal outdoor pools.

Work type: Casual
Classification: Band 2C $40.58ph (Including Casual Loading)

Key responsibilities include:

• Provide timely and quality service to customers and the completion of reception and administrative functions.
• Promotion and sales of Leisure Centre programs, services, and memberships
• Assist in promotion, event ticketing and sales of Recreation venue competitions, programs, services, events, and activities.
• Merchandise and retail area stock and displays.
• Periodic checks of facilities to ensure only confirmed bookings and paying casual hire customers are using them.

About you
To be successful in this role, you will have:

• Flexibility to meet the varied demands of the Leisure and Recreation Centres, including availability for morning, evening, and weekend shifts.
• Strong customer service skills and a commitment to delivering a positive customer experience.
• Excellent written and verbal communication skills, with the ability to build relationships with staff and client groups.

This role requires a current Working with Children’s Check and CPR certification

If this sounds like the role for you, then click apply now! 

Child Safety Responsibilities   
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our Child Safe Standards Management Policy.  

Diversity and Inclusion  
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.  

Create our future together at the City of Greater Geelong
Join the City of Greater Geelong, a community-focused workplace on Wadawurrung Country. We deliver over 130 services to our growing population, striving to make our city a great place to live, work, and study. Our central location for Central Geelong-based employees is the Civic Precinct, Wurriki Nyal, a modern, sustainable, and inclusive workplace, along with our outreach locations.

If you're passionate about inclusivity and community, apply now – we’d love to meet you!

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries

Click the Position Description link to view more information about this position.

Enquiries: Kristy Wilson | Membership Sales and Services Coordinator | Kristy.Wilson@geelongcity.vic.gov.au

Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience.  We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.