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About ECC:
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Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. |
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Work Schedule:
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M-Th, 8-2, Friday 8-1 |
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Rate of Pay:
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This position is a grade 11 with a minimum of $17.20 and a mid-point of $22.93. Hourly rate offer will be commensurate with the education/experience, in alignment with the College’s compensation philosophy, and the current CBA, if applicable.
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FLSA Status:
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Non-Exempt |
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Grant Funded:
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No |
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Job Summary:
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An employee in this classification performs work of moderate difficulty in the Center for Global Engagement by providing assistance in the admission, enrollment, and retention functions for international students, and coordinating specific aspects of the International Student Homestay Program in collaboration with manager. Work is distinguished by coordinating international student activities and providing support for students seeking to study abroad. Direction is received by the assigned manager.
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Required Knowledge, Skills & Abilities:
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- Associates degree or equivalent from a two-year college or technical school;
- Minimum three years direct experience working with students in a higher education setting. Interest in working with international students and families.
- Considerable skill in intercultural communication and appreciation of cultural diversity
- Working skill in Microsoft Office Software.
- Considerable oral and written communication skills.
- Considerable analytical and problem-solving skills.
- Considerable skill in organizing work to meet established deadlines while maintaining attention to detail.
- Working skill in operating a personal computer, applicable software and peripheral equipment as well as learning and adapting to new and updated programs and technology.
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Desired Knowledge, Skills & Abilities:
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- Bachelor’s degree in a related field.
- Experience with international students in a higher education setting.
- Working skill in Terra Dotta database management system.
- Working skill in Salesforce CRM.
- Working knowledge of housing management or homestay programming.
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Essential Duties:
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- Coordinate specific areas of the International Student Homestay Program, in collaboration with supervisor, including recruitment of new host families, application processing, answering inquiries and questions from prospective/new/current students in the program, vetting and background checks of host families, creating and maintaining a list of alternative housing options, and providing housing resource assistance for international students.
- Provide student enrollment support in the admission, enrollment, and retention functions for international students. Answer questions from prospective/new students. Provide general reception. Utilize college systems including but not limited to Colleague, Terra Dotta, and Salesforce to update international student applications, enrollment status, and other information as needed to provide timely and accurate support to students to meet enrollment goals. Assist with maintaining student information databases; assist with insurance processing, international student orientation, international student activities.
- Provide support for study abroad and exchange participants. Answer questions from prospective study abroad students and schedule advising appointments. Assist with system updates for application for study abroad (such as brochure updates, deployment and creation of material items, questionnaires, recommendations, and learning content as assigned) as requested by Associate Dean. Assist with special events, as assigned, including but not limited to: GIST and International Week.
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| Other Duties: |
- Perform other job-related duties as assigned which pertain to the job description.
- Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.
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Physical Demands:
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Light (up to 25 lbs occasionally or 10 lbs frequently)
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Visual Acuity:
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Close visual acuity (e.g. computer, assembly)
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Work Environment:
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Moderate noise
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Environmental Conditions:
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Typical office or administrative
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Current SSECCA Union Member Information:
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The initial posting date for this position is 06/13/2024. Elgin Community College Support Staff of Elgin Community College Association (SSECCA) members that apply by 06/24/2024 and meet the posted minimum qualifications will receive full consideration.
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Equal Employment Opportunity Statement:
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Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.
In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.
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