careers

Study Abroad Advisor (SSP III)

Apply now Job no: 553254
Work type: Staff
Location: Stanislaus - Turlock
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Education Support Professionals, On-site (work in-person at business location)
Position Description

    • Position Summary
    • Classified as: Student Services Professional III

      Full-time position available on or after January 5, 2026 for International Education and Global Engagement.



      Under general direction, the Study Abroad Advisor Is responsible for maintaining and coordinating all study abroad programs including study abroad, exchange, study away, faculty-led programs and the inbound J-1 exchange student lifecycle. The advisor functions as the primary subject-matter expert on outbound international mobility advising, while also coordinating key processes that directly support student success, compliance, and global learning. The position requires advanced knowledge of study abroad policies, a high degree of independent judgment, and the ability to navigate sensitive and complex student situations across cultures, regulatory systems, and institutional structures. The incumbent advises students, coordinates application cycles, logistics, risk/readiness activities, and partner processes, and implements established procedures for J-1 record actions in collaboration with the Responsible Officer (RO) and campus partners. The position serves as an Alternate Responsible Officer (ARO) and maintains required eligibility and training. The incumbent also supports International Education and Global Engagement priorities through projects and related duties.

    • Job Duties
    • Duties include but are not limited to:
      • Advise outbound students on program selection, eligibility, academic planning/credit, scholarships/finances, safety/readiness, pre-departure, and re-entry.
      • Provide general guidance on outbound visa processes and required documentation; coordinate provider/university resources.
      • Advise inbound J-1 exchange students on pre-arrival requirements, arrival logistics, enrollment expectations, health insurance, and campus resources; provide referrals as needed.
      • As ARO, prepare and securely transmit DS-2019; document issuance and communications per established procedures.
      • Conduct arrival check-ins and validate J-1 records in SEVIS; monitor term enrollment and address data; process permissible updates (e.g., extensions, corrections) under established guidelines.
      • Prepare and issue Academic Training (AT) authorization as permitted by policy; provide related advising.
      • Facilitate pre-departure, re-entry, and J-1 orientation/workshops that build intercultural awareness and safety readiness.
      • Advocate for student needs with campus partners when barriers arise; maintain accurate case notes.
      • Coordinate application cycles and timelines for providers, bilateral exchanges, short term and faculty-led programs; maintain accurate records, deadlines, and checklists.
      • Coordinate the faculty-led program proposal cycle (call, intake, deadline management), budget input documentation, required approvals, logistics, risk/safety preparation, and post-program close-out.
      • Liaise with partner institutions for nominations, documentation, and confirmations; track and maintain reciprocal exchange balances and partner data.
      • Coordinate J-1 lifecycle tasks (pre-arrival communications, DS-2019 workflow, arrival validation, enrollment checks, holds/insurance processes, and term close-out steps) in alignment with established procedures.
      • Coordinate study abroad outreach including education-abroad fairs, classroom presentations, information sessions, and digital/web updates; maintain advising pages and application workflows in the platform in collaboration with Marketing/Communications.
      • Coordinate receipt of study abroad transcripts and route for credit evaluation per campus procedures; track credit articulation status to resolution.
      • Maintain files and process documentation; ensure records are retained per policy.
      • Coordinate required insurance enrollments for outbound programs and provide supporting documentation for campus travel authorization processes; escalate exceptions to Risk Management per established protocols.
      • Coordinate event logistics orientations, and information sessions (space reservations, facilities requests, catering, and volunteer support).
      • Maintain application and advising workflows in the study abroad platform/CRM and monitor data integrity through routine reviews and updates.
      • Provide work direction to student assistants supporting advising, outreach, and events (assign tasks, train, schedule, and review work); escalate hiring, evaluations, and discipline to the Executive Director.
      • Implement established incident response procedures for outbound programs; participate in after-hours/on-call coordination.
      • Collect and analyze participation, satisfaction, and outcome data; prepare concise summaries to inform improvements.
      • Document standard operating procedures (SOPs) and recommend workflow refinements; implement approved changes.
      • Stay current with relevant guidance (e.g., Forum on Education Abroad, CSU guidance, federal J-1 regulations) and update materials/checklists; maintain ARO eligibility through required trainings.
      • Participate in International Education and Global Engagement meetings/projects and professional development.
      • Assist other International Education and Global Engagement functions during peak periods as appropriate within classification.
      • May be required to obtain additional training and/or certification as part of professional development, based on department and/or campus needs, to stay current with industry standards.
      • At the direction of appropriate administrator, may provide support to other areas as needed.
      • The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification.
      • Other duties as assigned.
    • Minimum Qualifications
    • Education:  Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.

      Experience:  Equivalent of three years of progressively responsible professional student services work experience. (A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.)

    • Preferred Qualifications

      • Master’s degree or post-baccalaureate professional development and training in international education, higher education administration, or a closely related field.
      • Minimum of three years of experience serving as an Alternate Responsible Officer (ARO) for the J-1 Exchange Visitor Program (student category), including DS-2019 preparation, secure electronic issuance, arrival check-ins, orientation, SEVIS validations, extensions, and Academic Training advising.
      • Minimum of three years of experience in study abroad administration and program coordination, including advising, faculty collaboration, budget planning and documentation, curriculum support, marketing and recruitment, student services, and the development and automation of office protocols/workflows.
      • Minimum of three years of experience implementing outbound risk/safety protocols and compliance practices (e.g., applying Forum on Education Abroad standards, travel registry/insurance processes, incident response coordination).
      • Minimum of one year of experience using student information systems (e.g., Banner, PeopleSoft/CSU CMS), study abroad application platforms (e.g., Terra Dotta, Via), and CRMs; demonstrated fluency with Microsoft Office and/or Google Workspace.
      • Documented results increasing overall study abroad participation and/or participation by underrepresented students (please include brief metrics or examples in your application materials).
      • Experience studying, working, or living abroad and/or second-language proficiency or documented professional experience supporting outbound programs and cross-cultural advising across multiple world regions. Experience in any region will be credited equally; Spanish fluency and experience supporting study abroad in Mexico/Latin America are a plus but not required.
    • Knowledge, Skills, Abilities

      • Master’s degree or post-baccalaureate professional development and training in international education, higher education administration, or a closely related field.
      • Minimum of three years of experience serving as an Alternate Responsible Officer (ARO) for the J-1 Exchange Visitor Program (student category), including DS-2019 preparation, secure electronic issuance, arrival check-ins, orientation, SEVIS validations, extensions, and Academic Training advising.
      • Minimum of three years of experience in study abroad administration and program coordination, including advising, faculty collaboration, budget planning and documentation, curriculum support, marketing and recruitment, student services, and the development and automation of office protocols/workflows.
      • Minimum of three years of experience implementing outbound risk/safety protocols and compliance practices (e.g., applying Forum on Education Abroad standards, travel registry/insurance processes, incident response coordination).
      • Minimum of one year of experience using student information systems (e.g., Banner, PeopleSoft/CSU CMS), study abroad application platforms (e.g., Terra Dotta, Via), and CRMs; demonstrated fluency with Microsoft Office and/or Google Workspace.
      • Documented results increasing overall study abroad participation and/or participation by underrepresented students (please include brief metrics or examples in your application materials).
      • Experience studying, working, or living abroad and/or second-language proficiency or documented professional experience supporting outbound programs and cross-cultural advising across multiple world regions. Experience in any region will be credited equally; Spanish fluency and experience supporting study abroad in Mexico/Latin America are a plus but not required.
    • Special Conditions

      • Ability for domestic and international travel may be required to provide accurate study abroad advisement and to develop new programs
      • Some weekend and evening work are required to meet the demands of managing and maintaining programs.
    • Salary Range
    • Anticipated starting salary will be $5,540 - $6,094 per month plus excellent paid benefits.  Salary will depend on the qualifications of the successful finalist.  (Full range: $5,540 - $7,893 per month.)

    • Compensation & Benefits
    • Commensurate with qualifications and experience.  As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 4 Benefits Summary: CSU Employee Benefit Summary

    • How to Apply
    • To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only.  Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.  To apply online, please click the “Apply Now” button on this page.

       

    • Application Deadline
    • OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER DECEMBER 2, 2025 (Applications received after the screening date will be considered at the discretion of the university.)

    • Criminal Background Clearance Notice
    • Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    • Additional Information
    • Campus & Area

      California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion – one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

      Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

      Clery Act Disclosure

      Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

      Equal Employment Opportunity

      The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply.  The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

      Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351.  California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD.  As a federal contractor, we are committed to attracting a diverse applicant pool.  Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at:  Voluntary Self-Identification of Disability PDF Form.

      CSU Stanislaus hires only individuals lawfully authorized to work in the United States.  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

      The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.

    •  

    • The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.

      INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE

       

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