Job Summary
Under supervision of the Executive Director of Housing and Residential Life (HRL), this position provides a high level of analytical, administrative, and confidential support to the Executive Director and Housing Leadership Team on a wide variety of assignments involving the coordination of scheduling, meeting preparation, public relations, writing, communications, and Student Affairs' programs and University projects, many of a sensitive and confidential nature including but not limited to HR matters. The incumbent is expected to use independent judgment to provide operational support to ensure that HRL runs smoothly by creating and enhancing systems, processes, and procedures.
The incumbent provides services that are equitable, inclusive, culturally sensitive to enhance the quality of campus life. The position uses a student-centered and equity-minded approach in all communication and service efforts.
ACPA’s 2024 Most Promising Places to Work in Student Affairs.
Key Responsibilities
- Executive Level Administrative Support to Executive Director and Housing Leadership Team.
- Facilities and Work Order Support: Reviews all open work orders and remove duplicate work orders.
- Purchasing Support: Assists campus community by directing individuals to appropriate offices and follows up as needed for resolution.
Knowledge Skills and Abilities
Ability to manage multiple projects and responsibilities with differing timelines and deadlines. Ability to demonstrate sound judgment and make decisions. Must be able to interact in a positive, professional manner with campus community, including staff, faculty, donors, etc. especially under pressure. Communicate with the University community in a civil and articulate manner. Skill in sound time management including prioritizing assignments to complete work in a timely manner. Flexibility with changes in workload, under pressure of deadlines, competing requirements, heavy workload and constant interruptions. Ability to exercise sound judgment and handle confidential matters with tact and diplomacy, and to maintain confidentiality of information as needed or to protect the rights of individuals or the University. Skill in working independently with minimal direction, in setting priorities and schedules and in identifying and adhering to departmental objectives. Ability to apply independent, reasoned judgment, discretion and initiative to address problems and develop practical, thorough and technically accurate solutions.
Experience with a broad range of Microsoft Office Suite (including Excel, PowerPoint, Visio) and Adobe software to ensure that incumbent will be able to prepare a wide variety of correspondence, reports, forms, brochures, flyers,
agendas, minutes, advertisements and text for printed materials and web pages. Knowledge of Adobe Creative Suite. Adobe Contribute and HTML would be a plus. Experience maintaining an administrator’s calendar, arranging meetings, establishing agendas and participating in meetings with small and large groups of people. Ability to provide excellent customer service to the Campus community, vendors, and other outside agencies. Skill in performing customer service in a polite and timely fashion: ability to identify what customer needs and reroute him/her to the correct department; ability to relay customer requests and complaints accurately and appropriately; to describe and convey services provided by the Division.
Strong interpersonal skills to establish and maintain cooperative working relationships and communicate clearly and effectively with students, staff, peers, administrators, vendors, Campus and government personnel, clients, state officials, the public, etc. Excellent writing and editing skills (including grammar, sentence construction and vocabulary) to effectively write and present own reports, proofread professional level copy of letters, proposals, reports, meeting notes, invitations and announcements. Outstanding grammar, typing, and proofreading skills. Skill in reading Standard English for understanding information (e.g. business correspondence, legal and contract documents and University manuals, policies, procedures and regulations). Handle and prioritize multiple tasks and meet deadlines. Resourcefulness and creativity in managing the large number of high-profile campus-wide programs/events and demanding schedules. Skilled in making travel arrangements; familiarity with airline schedules, rental car reservations and University travel regulations, etc.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
- Equivalent to a bachelor's degree in a related field and two years of related experience required.
- Ability to work weekends and a flexible work time as needed and determined by operational needs.
Preferred:
• 5 years of related administrative support experience.
• Experience providing support at the Executive level.
• Experience working with a diverse group of individuals and multicultural university environment.
• Demonstrated skill in assisting and speaking with persons of various ages, socio-economic, cultural and/or educational backgrounds.
• Possession of a valid California Driver's License in order to operate a University vehicle.
Physical Summary
Medium work - Job involves lifting heavy-weight objects (20-40 pounds) and/or 20% - 40% of the job involves standing, squatting, kneeling, or walking. May require pushing or pulling objects within the weight limits.
Department
Housing Residential Life
Classification
Administrative Analyst/Specialist - Nonexempt
CSUEU: Effective 10/1/2025, a new salary step structure and job classifications will be implemented under the CSU-CSUEU Agreement. Job duties will remain unchanged; however, this position may be assigned to a new classification with an updated salary range. Employees will be notified of any changes. For more information, please visit the CSUEU FAQ on Job Classifications and Steps Implementation.
Compensation
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.
Hiring Range: The hiring range for this position is $3,879 - $4,895 per month commensurate with candidate's education, experience, skills, and training.
CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,879 - $7,488 per month.
1.0 time-base, 40 hours per week.
Duration of Appointment
This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.
Benefits
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.
Application Procedures
Click Apply Now to complete the CSULB Online Employment Application.
PLEASE FILL OUT THE APPLICATION COMPLETELY
It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.
Additional Information
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
Equal Employment Statement
Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Accommodations
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.