CLASSIFICATION TITLE: Student Services Professional IV

UNION CODE: R04

TEMPORARY END DATE: This position is temporary and ends on or before June 30, 2026. Any continuation beyond June 30, 2026 is contingent upon satisfactory performance and available funding.

FT/PT: Full-time

PAY PLAN: 12-month

WORKPLACE TYPE: On-site (work in-person at business location)

ANTICIPATED HIRING RANGE: Starting salary upon appointment is not expected to exceed $5,540 per month

CSU CLASSIFICATION SALARY RANGE: $5,540 - $7,893

PAY BASIS: Monthly

BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more!  See our benefits website for additional information.

CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants

SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION, applications must be received by August 25, 2025; however, the position will remain open until filled.

POSITION PURPOSE: The Student Life Coordinator, under general direction of the Dean of the Antelope Valley (AV) Campus, leads and directs strategic initiatives that enhance student engagement, governance, and success at the AV campus. This position serves as the primary advisor and advocate for student governance bodies, oversees the development and implementation of innovative campus-wide programs, and fosters a vibrant and inclusive student experience aligned with institutional priorities. The incumbent collaborates with university leadership, faculty, and external stakeholders to address complex, cross-campus issues and develops policies, frameworks, and initiatives that have a transformative impact on the student community. With responsibility for administering large-scale budgets, ensuring compliance with institutional policies, and advancing student well-being, this role demands advanced analytical, interpersonal, and leadership skills to shape the future of student services at the AV campus and beyond.

DUTIES & RESPONSIBILITIES:

Lead & Oversee Strategic Student Engagement Initiatives

• Develop and implement a strategic vision for student engagement at the AV campus that aligns with institutional goals and enhances student success across all demographics.
• Lead the planning and execution of large-scale campus-wide events such as welcome week, homecoming, and commencement, ensuring their alignment with institutional priorities and student development frameworks.
• Oversee all aspects of event planning, including negotiating with high-level external vendors and managing cross-departmental collaborations to ensure effective execution.
• Coordinate with Antelope Valley College (AVC) to ensure events are following university and college health and safety policies and procedures.
• Ensure all campus protocols are followed and that events are safe, fun, and contribute to student development and wellbeing.
• Create and implement innovative programs and services that promote student retention, well-being, and leadership development.
• Lead and provide guidance to Graduate Student Leaders and student assistants as assigned to AV, ensuring their professional development and alignment with campus priorities. 
• Hire and lead student assistant for student life programming.
• Serve as a primary advisor to campus leadership on student engagement trends, challenges, and opportunities, shaping policies to address identified needs.

Oversee AV Students Clubs, ASI, & Other Student Governance

• Act as the principal advisor to all AV campus student government bodies, including Associated Students, Inc. (ASI) and Student Leadership Advisory Council (SLAC), ensuring alignment with university policies and strategic goals.
• Provide training, mentorship, and policy guidance to ASI and other student governance groups, enabling them to make informed decisions that impact the student body.
• Lead the creation and implementation of new governance frameworks, policies, and procedures to enhance transparency, accountability, and student engagement in campus decision-making processes.
• Serve as the campus AV representative in high-level discussions regarding student governance and serve as a mediator in resolving conflicts among student organizations.

Collaborate on Campus-Wide Initiatives & Stakeholder Engagement

• Represent the AV campus in university-wide committees and initiatives related to student life, governance, and fee structures, advocating for the needs and priorities of AV students.
• Develop and maintain strategic partnerships with university leadership, faculty, community stakeholders, and external organizations to enhance the quality and scope of student services.
• Coordinate with Student Affairs on all campus wide initiatives.  Serve on commencement, homecoming, and other student facing event planning. 

Budgeting & Reporting

• In coordination with the Dean, administer and oversee complex budgets for ASI, student fees, and other funding sources, ensuring fiscal responsibility and alignment with strategic goals. Work with Budget Analyst to ensure budget balances and appropriate spending.  Advise student government on spending priorities.
• Develop and implement campus-wide policies and guidelines for student activities, ensuring compliance with health, safety, and institutional standards.
• In coordination with the Dean, prepare in-depth reports and presentations for university executives, demonstrating the impact of student life initiatives on institutional goals and student success.

REQUIRED QUALIFICATIONS

EDUCATION & EXPERIENCE – Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related and four (4) years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

LICENSES – Possession of a valid driver’s license or the ability to obtain by date of hire.

SKILLS, KNOWLEDGE & ABILITIES (SKA’s) –

• Regular and reliable attendance is required.
• Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. 
• General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management.
• General knowledge of advanced statistical and research methods.
• Ability to carry out very complex assignments without detailed instructions.
• Ability to advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature.
• Ability to reason logically and analyze and solve organizational and operating problems of one or several program areas.
• Ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations.
• Ability to analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action.
• Ability to understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served.
• Ability to establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Excellent communication skills; ability to effectively communicate information in a clear and understandable manner.
• Thorough knowledge of English grammar, spelling, and punctuation.
• Ability to interpret, communicate and apply policies and procedures.
• Ability to maintain a high degree of confidentiality.
• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
• Working knowledge of or ability to quickly learn University infrastructure.

PREFERRED QUALIFICATIONS:

• Masters or Doctoral degree with an emphasis in higher education.
• Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude.

PHYSICAL DEMANDS: SEDENTARY WORK – involves mainly sitting; minimal walking and standing; lifting light weight objects limited to 15 pounds.

ENVIRONMENTAL FACTORS: Drives motorized equipment.

SPECIAL CONDITIONS

SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

SENSITIVE POSITION:  Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.

MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017.     

GENERAL INFORMATION:  It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States.  All new employees will be required to present documentation verifying their right to accept employment.  You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations.  State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens.  These individuals are required to sign the Declaration of Permission to Work.

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the CSU Bakersfield provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. The CSU Bakersfield complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

The CSU Bakersfield is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At CSU Bakersfield, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.