JOB SUMMARY:

Provides the discipline-specific technical skills needed to support the daily operation of the assigned entertainment venue and/or event, including the operation and execution of shows.  Ensures technical show quality and a positive guest experience by applying intermediate-level knowledge in the use of control systems for audio, video, lighting, projection, special effects, and show action equipment.

MAJOR RESPONSIBILITIES:

• Responsible for the daily operation of the technical elements within the assigned entertainment venue and/or event. Responsible for the successful operation of live performances and/or technical presentations, including completion of pre-/post- show presets and resets.
• Responsible for the careful execution of show elements/cues to preserve show quality. Maintaining the proper show timing and levels as directed by show direction and venue training.
• Ensures proper completion of all technical documentation, to include daily checklists, FYI, and other such documentation.
• Assist with the appropriate maintenance and inventory of venue equipment/supplies as assigned for proper operation, organization, and cleanliness. Notify leadership of any materials needed and any repairs needed beyond basic maintenance of the venue/show.
• Support and communicate with performers regarding their technical needs. Responds appropriately as needed, bringing any concerns to Technical and/or Venue Management or Tech I.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION: 

• Technical school: is preferred. 
• Associate’s degree: is preferred. 
• Bachelor’s degree: is preferred.

EXPERIENCE: 

• 2-3 years’ experience using technical control systems, likely within the theme park/theater industry in a technical capacity preferred.
• Proven ability to perform each essential duty satisfactorily.
• Intermediate knowledge in technical disciplines needed to operate assigned venue.
• Basic computer skills with basic experience in Microsoft Office suite
• Or equivalent combination of education and experience.

ADDITIONAL INFORMATION:

• Accountable to strictly adhere to all policies and procedures, as defined by the Entertainment Department, governing the safe operation of all technical equipment.
• As directed, may assist in technical training and implementation of all training materials. Maintains and shares job knowledge and assists in developing Team Members

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means. 

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE